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Oki C5200n 002: Fatal Error

I have an Oki C5200n and started getting 002:Fatal Error 01F6D09C 01F6D038 01F63A1C errors occur randomly throughout the day even when not printing. Oki has not responded so any help would be greatly appreciated. I am using the printer as a network printer only.

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  • Anonymous Nov 28, 2007

    Same as above, looks like a network error but started for no reason. Can not figure out how to fix it other than turn on/off all the time to print only a couple of pages...please help!

  • Anonymous Dec 10, 2007

    We are getting the exact same error message, and no one is even trying to print. We are also using the printer as a network printer. Turning it off and back on again isn't helping anymore.

  • mckenziecorp Dec 11, 2007

    Here is the fix that worked for me:



    Take the printer off the network. (Remove the network cable) Then enter the menu and select network menu. You want to change the settings as described below:

    Change the Hublink Setting to "100 base tx full"
    Change the FTP Setting to "Disable"

    Once done and machine says online, shut it off, reattach the network cable and restart the printer.

    I also set a fixed IP address so that I didn't loose the printer when the router assigned a different address to it.

  • AnthonyOhio Jan 03, 2008

    I tried the same network changes; however I am still having the problem. Any other ideas?

  • Anonymous Mar 13, 2008

    Tried disabling FTP and changing the Hub link settings, still does not work. It works fine for one print job and then the same error pops up. So we have to shutdown the printer and turn it on again. And again the error pops up. Any solutions for this will be greatly appreciated

  • Anonymous Mar 28, 2014

    PRINTER IS SHOWING FATAL ERROR 155

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  • 8 Answers

Hi
See if you have any dell computers and if you do remove them from the network or do not connect them to the computer. 
The fault is with the Dell Network Assistant on the Dell notebooks and computers.

Posted on May 06, 2009

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Posted on Jan 08, 2008

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I too am having this problem, I suspect it started after installing our new FIOS router, so it could be network related. It's possible the number could be referencing an internal memory number.

Posted on Dec 11, 2007

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Posted on Jan 02, 2017

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ecblank.gif What does "Fatal Error" mean? ecblank.gif ecblank.gif ecblank.gif ecblank.gif
ecblank.gif ecblank.gif Summary: Printer has displayed a "Fatal Error" message. This simply means a problem has occurred requiring you to take action. It does NOT mean that your printer has "died". ecblank.gif ecblank.gif ecblank.gif ecblank.gif
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RECOMMENDED NEXT STEP: First, try turning off your printer then turning it back on. If this does not clear the message or remedy the problem, check to see if your printer is on a power strip (or not plugged directly into the wall). For testing purposes, be sure the printer is plugged directly into the wall. Often, the issue is power-related.

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I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Hi,
Take the printer off the network. (Remove the network cable) Then enter the menu and select network menu. You want to change the settings as described below:

Change the Hublink Setting to "100 base tx full"
Change the FTP Setting to "Disable"

Once done and machine says online, shut it off, reattach the network cable and restart the printer.

You may also want to change the printer's IP address.

If this does not help, or you cannot get past the 002 fatal error then the machine will require service.

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