Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: how do i scan film on my scanner
You should be able to download the manual.
To scan film, you'll need to first remove the white cover on the underside of the scanner lid. That is where the backlight is. Also, you must be using the ScanGear driver and NOT the WIA driver. The WIA driver does not support film scanning. Locate your film guides. These are the templates that will hold the film and are placed on the scanner glass to be scanned. Lastly, there should be a Select Source option in the scanner driver that allows you to select Film as the source.
Hope this helps.
Posted on Jul 09, 2008
SOURCE: No option to scan Film Negatives
In order to see these options, you must have the Film Adapter Unit (FAU) attached to the scanner. The FAU is designed to scan in 35mm film, either positive or negative. The scanner has no options to scan in mounted 35mm slides.
Does the scanner work for scanning at all? If not, you may have a communication problem between the computer and the scanner, i.e., the computer doesn't know how the scanner is configured so it doesn't show the options. If it's a communication problem, check for any other USB devices that might interfere with communication. Especially, some printers seem to take over communications. Try disconnecting all other USB devices (except keyboard, mouse, etc.), reboot, and see if the situation corrects itself.
Also, try the online troubleshooting database for this model at this link.
Posted on Sep 30, 2008
We suffered this initially on a new laptop with Windows 7. I can't tell if the driver on the Vupoint website has been updated, or is the old XP/Vista driver, but we installed this (1/2011). In Picasa or the Photoimpressions software which comes with the scanner, we were then only able to acquire solid black images. However, when we tried all of the USB ports on the computer, we found that one of them (a USB2 rather than USB1 port) was able to function like normal. We suspect there is a funny issue with the amount of power going to the scanner from different USB ports, and maybe this interacts with the driver in some way.
Posted on Feb 06, 2011
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