Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: how do i scan film on my scanner
You should be able to download the manual.
To scan film, you'll need to first remove the white cover on the underside of the scanner lid. That is where the backlight is. Also, you must be using the ScanGear driver and NOT the WIA driver. The WIA driver does not support film scanning. Locate your film guides. These are the templates that will hold the film and are placed on the scanner glass to be scanned. Lastly, there should be a Select Source option in the scanner driver that allows you to select Film as the source.
Hope this helps.
Posted on Jul 09, 2008
We suffered this initially on a new laptop with Windows 7. I can't tell if the driver on the Vupoint website has been updated, or is the old XP/Vista driver, but we installed this (1/2011). In Picasa or the Photoimpressions software which comes with the scanner, we were then only able to acquire solid black images. However, when we tried all of the USB ports on the computer, we found that one of them (a USB2 rather than USB1 port) was able to function like normal. We suspect there is a funny issue with the amount of power going to the scanner from different USB ports, and maybe this interacts with the driver in some way.
Posted on Feb 06, 2011
SOURCE: Need to get a VuPoint
VuPoint solutions have taken down the product from their products listings on their site, so that means they've ceased support of the device. Since there is no Vista or 7 driver, just an XP one that means that you won't be able to get it running on a windows 7 now or ever. The only other option you have left is to find an independently-developed driver from some programming geek but I had no luck with that. Mac drivers have never even been listed for that device, so same there. What I suggest is installing XP(either physically or virtually) to use with the device or upgrading to a newer device with Vista/7 support. I hope I helped!
Posted on Jun 23, 2011
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