Fax the small circular component that scrolls (that takes the individual papers' will not go down and attach itself to the paper (so the documents never get scanned). So again,the scroll does move in a circular motion but will not move itself down to move the document.

Jams in the Document Tray

When a document jams or misfeeds in the Document Tray, <OPEN COVER> and <SEE FIG. 1> <!!CHECK!! 5100> are displayed on the LCD.

Note
You do not need to unplug the fax when clearing document jams.

* When <OPEN COVER> and <SEE FIG. 1> are displayed alternatively

1. Press [Stop].

Important
Do not pull out the jammed paper manually at this point.

2. Hold down [Start/Copy] for a few seconds.

* The document will be fed out automatically.

* If the document is not fed out, gently pull the document out of the fax.

* When <!!CHECK!! 5100> is displayed

1. Check if any paper is jammed.
If jammed, make sure to take out all the jammed paper.

2. After taking out jammed paper, turn the fax off, then turn it back on with [ON/OFF].
Jams in the Multi-Purpose Tray

If paper jams in the Multi-Purpose Tray, <CLEAR PAPER JAM> is displayed on the LCD.

1. Gently pull any jammed paper out of the fax as shown, then press [Stop].

* Pull it gently in either direction.

* If you cannot pull the paper out, continue with the steps below.

2. Open the Printer Cover.

3. Gently remove the jammed paper inside the fax.

4. Press [Stop].
The fax returns to standby mode.

Jams in the Document Tray
When a document jams or misfeeds in the Document Tray, CHECK 5100 are displayed on the LCD.
When CHECK 5100 is displayed
1 Check if any paper is jammed.
If jammed, make sure to take out all the jammed paper.
2 After taking out jammed paper, turn the fax off, then turn it back on with [ON/OFF].
Jams in the Multi-Purpose Tray
If paper jams in the Multi-Purpose Tray, CLEAR PAPER JAM is displayed on the LCD.
1 Gently pull any jammed paper out of the fax as
shown, then press [Stop].
Pull it gently in either direction.
If you cannot pull the paper out, continue with the steps below.
2 Open the Printer Cover.
3 Gently remove the jammed paper inside the fax.
4 Press [Stop].
The fax returns to standby mode.

First make sure the original document is loaded with the correct side facing down. If not the problem try taking out the roll paper and reload it with the other side of the paper facing up

You can send faxes via the operator panel, the All-In-One Center, or the fax driver.
Using the Operator Panel:

1. Make sure your All-In-One is switched on.
2. Load up to 30 sheets of your original document face down in the ADF (Automatic Document Feeder). Note: When you load small paper sizes, place your document in the center of the tray and adjust the paper guides to the edges of the paper.
3. On the operator panel, press Fax.

Using the keypad you can:

• Enter the fax number, and then press Black or Color.
• Press Speed Dial, and then:

- Use the arrow keys to scroll through the list to find the number you want, and then press Black or Color. - Use the keypad to enter a two-digit number (viewable in the upper left of the display), and then press Black or Color.
The All-In-One scans your document and sends your fax to the number you entered.
Using the All-In-One Center:

1. Make sure your All-In-One is attached to a computer.
2. Load up to 30 sheets of your original document face down in the ADF (Automatic Document Feeder). Note: When you load small paper sizes, place your document in the center of the tray and adjust the paper guides to the edges of the paper.
3. From your desktop, double-click the Lexmark 4200 Series All-In-One Center icon. The All-In-One Main Page appears.
4. Under Productivity Tools, click Fax an image or document.
5. Follow the instructions on your screen to complete the task.

For a more comprehensive guide on how to send and receive faxes using your Lexmark X4270 printer, please refer to the Lexmark X4270 User's Guide.

There is a small "re-feed" pad under the PF Roller which might need replacing OR the PF roller itself may need replacing. The machine when new should have come with a spare "re-feed" pad.

1. Make sure your All-In-One is on.
2. Load up to 30 sheets of your original document face down in the ADF.
   

Note: When you load small paper sizes, place your original in the center of the tray and adjust the paper guides to the edges of the paper.

1. On the control panel, press Fax.
2. Use the keypad to:

• Enter the fax number, and then press Black or Color.
• Press Speed Dial, and then:

• Use the arrow keys to scroll through the list to find the number you want, and then press Black or Color.
• Use the keypad to enter a two-digit number (viewable in the upper left of the display), and then press Black or Color.

Press funcktion ,dataregistration,scroll down until you get report settings,press ok and scroll down to tx report,press ok and change to output yes.
Then you will receive a report for every fax you send.

Turn the machine off
Open the document feeder
Hold down the pointy switch by the small glass while turning the machine on until it beeps
Close the feeder
Scroll down to SHIPMENT SET
press set
press 2
set

Wait until the machine reinitializes.

It sounds like you are stuck in the boot-up mode.

Try this:
Open the toner door and remove the cartridge
Turn the machine off
Open the document feeder by pulling straight up
While turning the machine back on, hold down the pointed switch actuator closest to the small glass
Close the document feeder..display should read "RAM INITIALIZE"
Scroll down to "SHIPMENT SET"
Press "SET"
Press "2" for "NO"
Wait for the machine to reboot (could take 5 mins)

Some times a bad toner cartridge will cause this.
If this does not work, you have a bad Main PC Board. Uneconomical to repair.

There is most likely a very small piece of paper in the document feeder.
What you can do is take a minella folder or some card stock, open the document feeder cover and shove the folder or card stock through the feeder to dislodge whatever is stuck in there.
The document sensor itself may be knocked out of position.
It can't be the copy paper path since you can print.