Every time I want to use the printer I get the message that the top cover is open. I made sure that it is not. I have also unplugged the cables, waited for 2 minutes and plugged them in again. Same problem. Please help !
Has the printer been dropped? The cover has a tab that works a switch. either the tab is missing or broken or the switch is out of place or unplugged. you may have to remove the cover to find it.
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