Question about Computers & Internet

2 Answers


THE CD/DVD DRIVE does not work properly. We have a rectron computer with windows xp. If you load a cd into the drive it does not read it. I have checked the status and it says devive work properly. How do I fix this problem

Posted by on

  • 7 more comments 
  • pithoney Nov 01, 2007

    hp pavilion 9000 can't read fresh burned dvd's

  • freznelzone Jan 10, 2008

    My dvd rom (matsushita) reads a cd but not a dvd type. using a dvd type cd, you will notice that the cd is trying to read it and after a while a window will pop up saying " Pls. insert CD" Anybody who can help me? Plssss.

  • BIG KB Jan 29, 2008

    cd/dvd drive wont read or play anything at all .product name:SR1617CL/ PRODUCT NUMBER :ED87OAA -ABA / SERIAL NUMBER :CNH54315XV

  • liam0121 Mar 01, 2008

    my computer does not read cds or dvds!!

  • Anonymous May 25, 2008

    E: drive does not read disc

  • Anonymous Jun 02, 2008

    when i place a cd into my drive it will not read it or ejects it

  • baby dee519 Jun 10, 2008

    I burned a dvd in adobe photo element 4 and 6 and it won't play on some dvd players

  • Anonymous Aug 12, 2008

    both my drives-optiarc and a pioneer both dvd drives suddenly refuse to read any discs however i can still record with both and have no problem in that area its just a total lack of recognition by both drives any ideas anyone

  • edcompsci Dec 30, 2008

    That really sucks. Both my HP cd-writer and my lg dvd drive went bad
    atthe same time. I bet it was an ESD surge. the dvd drive wasn't
    thatold. I wonder if the next one I get can have an ESD surge
    protectionmechanism built into it.



2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 12,061 Answers

Really the ONLY thing one can do.. is replace the unit with another know good working one.. IE:New. Usually a GOOD CD/DVD will instantly & always work... it will be picked up by windows and then the appropriate "Drivers" installed. As an IDE CD/DVD is "Generic" it generally doesn't require a "Special" Driver, so windows uses it's "Own" driver. Therefore generally if it's showing as OK in Windows, but is NOT going... then, usually, as I said, it is kaput.. for some reason... usually the laser Diode or Quadrant detector...

Posted on Sep 01, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

CD Drive E will not read a picture CD, I have XP???


Thanks Yeshai

Posted on Sep 24, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

My pc does not see cd in uj-852

Open your chassis and blow out the dust with compressed air. Accumulated dust can make electronic components (like chips in a computer) heat up so much that they fail. Luckily, in my experience, after the dust is gone, the component will become functional once again.

Nov 21, 2017 | Toshiba Style Bay DVD-RAM Drive Kit...

1 Answer

Cant install windows xp on packard bell pav80 mini 10 "

i have the same problem with the 3 pc here in my shop 1st problem is DVD/cd Drive can't read the CD even the CD is new and no scratches. but if i tried plug it to other computer and load other cd its working so i had a conclusion that the CD drive is choosing what DVD/CD to read. so i change the DVD drive

now it's ok it can read my window xp service pack3 and now its loading but the 2nd problem is, when window xp load it will suddenly stop and displaying error saying missing boot.sys.dll press escape to exit.

now if this the same problem you are having. check your memory seems that it has some inconsistency issues thy testing it using a memory card testing tools or have it replace

i wish my little knowledge may help you
rate me up if this solve your problem and let me know if i did help you

Feb 25, 2011 | Packard Bell (181368) Motherboard

1 Answer

JLMS DVD-ROM XJ-HD166 DVD/CD ROM Drive does not acknowledge disc in drive after having the computer set back to factory

Does it not acknowledge dvd disc only or cd or dvd both. If it doesn't read the dvd disc, or able to play dvd disc, but able to exlpore regular cd's, then you have a codec error, and you need to download a dvd codec like powerdvd for it for your system to play dvd disc. Check to see if your dvd-rom drive appears in the "my computer" window, if it is there, but wouldn't be able to play anything, then it could be a driver issue. so make sure in the hardware , the drivers is installed and working properly. If it is working properly and driver is installed, then you got a bad drive, the optical laser lenses isnt reading or the spindle ain't working anymore if you don't hear disc being loaded when inserting the disc.

Jan 30, 2011 | Lite On XJ-HD166S Internal DVD Drive

1 Answer

Optorite CW 4002 (drive d) will not read any type of disc. Device manager says it is working properly. Windows XP Home Edition. Drive worked before reformating the hard drive disc C

Your operating system may have missed the driver needed to make the cd run properly. You better re-install or repair your operating system.

Apr 06, 2010 | Optorite (cw5201) CD-RW Burner

2 Answers

I have a Toshiba Satellite Pro 4600. The DVD drive has stopped working, It works correctly with a lens cleaner disc. but when I try any other disc I get the following message '' windows cannot read from...

Load a CD in the drive then go to My Computer and right click on the drive letter. Now click on explore and see if it opens the folders on the CD. If it can not read the CD files then you may need to replace the drive. Check that the driver is properly loaded and windows recognized the drive properly. Control Panel-System-Hardware-Device Manager then select the CD Drive to see the status of the driver. If it has an error you may need to replace the driver. Another thing to do is go into the Bios setup when starting the computer and see if the Drive is recognized properly. While you are in the Device Manager look at the tab for "Region" which should be set for Region 1. If it is not set for 1 it would cause this problem. Good Luck

Dec 09, 2009 | Toshiba Satellite Pro 4600 Notebook

1 Answer

DDW-081 CD\DVD Recorder can't read CD

It is possible for your optical drive to read only DVDs and not CD. This is most likely a fault with your drive and may need a repair or replacement.

Aug 24, 2008 | Computers & Internet

8 Answers

Yamaha CRW3200E DVD/CD-ROM drive recognized in bios yet will not burn DVD/CD. Using XP SP2, with Nero Express 6. Display screen name becomes CD-RW Drive. Is it possible the drive is dead, and the computer...

You said the drive is a CD/DVD ROM. Read Only!
Unless the unit says RW it will not burn.
if it does, try removing the drive from Device Manager and letting Windows find it again.

Mar 27, 2017 | Yamaha CRW 3200E CD-RW Burner

1 Answer

CD's in drive do not load

Buy a CD/DVD cleaning disc. Try that. Maybe the read head is dirty.

Aug 29, 2007 | Toshiba (PA3352U2CD2) CD-RW/DVD-ROM...

1 Answer

Optorite DD0401 DVD +/- RW

Right click My computer>Explore, and see if your dvd writer is showing as a DVD RW drive and not a CD Drive, then come back

Nov 14, 2006 | Optorite (dd0401) DVD±RW Burner

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

1,188 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides