Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
Does the message shows after few pages scanning or is there any panel error message like J-1 on scanner start up?
If the issue occurs during scanner start up, then there are staple pins or dirt might be stuck inside the US Sensor panel inside the scanner. Cleaning and removing the objects will resolve the issue.
If the error occurs after few pages scanning, then you may have to check the Pick Roller, Brake Roller, Pinch Roller and US Sensor FX status. you may have to replace any of the above, if damaged or worn off.
Hope the above information is helpful.
Please check your device first and get back to me.
Posted on Jul 27, 2010
Testimonial: "Hello TechSatya, The information you have provided is very helpful. We can now notice staple-pins stuck inside the Sensor panel. Thanks a lot."
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