Question about Microwave Ovens
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Posted on Jan 02, 2017
SOURCE: Siemens HF87950GB /03
If the display is dim and another problem is denoted on the dim display, the problem may be the power supply which may be in common with both items. The power may have surged to a high level before going out which could have damaged the power supply. The only way to know is to probe the power supply with a voltmeter. If the board doesn't show the power levels, usually +5V or +/- 12 V DC, read the values on the electrolytic capacitors on the board. Usually 16 V caps are used on 12 or 5 volt supplies, 32 V caps on 24 V supplies, etc. Be very careful or leave this to a profesional
Posted on Nov 30, 2007
This is a problem that at least a few others have experienced with your microwave and may be the subject of a recall although I could find nothing on their website.
I would definitely go to Siemens first as this definitely sounds like a manufacturers defect. Even if they have not publicly stated this in a recall, they likely know it is happening and may fix it (even out of warranty) if you push. ConsumerReports.org may be interested... I would talk to them if you don't get any satisfaction from Siemens.
Otherwise, the glass should be standard tempered glass that a local glass shop can get if you bring the door to them, or just a sample of the broken glass (for thickness) along with the internal dimensions of the glass.
Make sure that the metal mesh/screen remains in place and is not damaged, as this is what prevents the microwaves from escaping the cooking chamber.
Siemens Customer Support Website
Siemens Service # 1-866-447-4363
Posted on Oct 21, 2010
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