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Dyson dc33 troubleshooting

I can barely push the dyson33 on my area rug? What is wrong ? I just bought it?

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  • Vacuums Master
  • 18,424 Answers

Make sure it's not on the wrong setting it needs to be on carpet and not floor settings

Posted on Jul 29, 2013

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Posted on Jan 02, 2017

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chrispurs1
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SOURCE: Dyson DC07 Clicking

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You need A new clutch unit fitted to your Dc07.
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Posted on Feb 29, 2008

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: My Dyson will not vacuum

    Hi there,

    Sorry to hear you're having difficulties using your DC24 on this particular rug. You may find the cleaner's powerful suction causes certain lightweight rugs to seal closely with the soleplate, requiring a little more effort to push.

    Reassuringly, it sounds as if your cleaner is performing correctly, but if you have any further concerns about this issue, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to provide the assistance you need.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Aug 17, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: How often do I wash filter for dyson dc33 upright vacuum cleaner

      Hi Mary,

      The filters in your DC33 should be washed at least once every 3 months, using cold water without detergent. Allow them to dry somewhere warm for at least 24 hours before replacing in the machine. Please follow the steps shown in our online Support guide for assistance:

      http://www.dyson.com/support/help.asp?article=1415&product=DC33-MULTIFLOOR

      I hope this helps - if you'd like any further assistance or advice, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com

      Posted on Mar 14, 2012

      askdyson
      • 2572 Answers

      Official advice and support for Dyson technology

        Verified Fixya Pro

        SOURCE: Dyson DC33: rotating brush makes very loud noise when turned on and brush is engaged, i.e for carpets

        Hi Janna,

        Per my previous reply, please give us a call on 1-866-693-9766, or email us at askdysonUS@dyson.com, as we'd be happy to provide assistance with this issue.

        We'll look forward to hearing from you.

        Best wishes,

        Jack
        Dyson Online Customer Support
        http://www.dyson.com

        Posted on Apr 10, 2012

        small6363
        • 18424 Answers

        SOURCE: how do I change the belt on a dyson dc33?

        this link is for the manual
        http://support.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc33_uk_manual_260710%20pdf

        Posted on Jul 30, 2012

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        1 Answer

        How to change belt on Dyson dc33


        Hi William, it's Jack at Dyson.

        DC33 doesn't use a traditional, user-replaceable belt. Instead, the two belts are part of the brush control mechanism, which allows you to shut off the brush bar to clean hard floors and delicate rugs. These belts are engineered to last the lifetime of the machine in normal use.

        If your DC33's brush bar isn't currently rotating, please follow each of the steps shown in our online Support guide, to rule out any simple issues: http://www.dyson.com/support/dc33/dc33-multifloor/using-my-dyson-list/flo-dc07-gen-how-to-remove-a-blockage/redirect-to-removing-debris-from-the-brushbar-dc33/removing-debris-from-the-brushbar-dc33

        It's also important to make sure your DC33's brush control is set to carpets rather than hard floors:

        change-belt-dyson-dc33-mnih3g4zkwkucv5j2ppnmw4z-5-0.jpg

        If you still need help with your machine after trying these simple checks, you're welcome to get in touch directly. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

        Apr 30, 2015 | Dyson DC33 Multi-Floor Upright Vacuum...

        1 Answer

        Just bought a DC33. Multi-floor.It is very hard to push on the carpeting.It is fine on the wood floors.Is there any way to adjust it higher for the carpeting.It is dense carpet not high


        There are no floor settings for this unit. Since the brush is spinning, it will create more resistance when running over the carpet.

        https://www.dyson.com/support/dc33/dc33-multifloor/flo-dc07-gen-how-to-use-your-dyson/using-brush-control-dc33

        Apr 11, 2015 | Vacuums

        1 Answer

        Cannot push vacuum forward on new area rug. But will work pulling backward. Still works on old area rugs and floors.


        Hi there, it's Jack at Dyson.

        I'm sorry to hear you're having difficulty using your DC25 on this particular new area rug. As you've confirmed the vacuum works as normal on other rugs and hard floors, it doesn't sound like there's a fault with the vacuum itself.

        As lightweight area rugs are not fixed to the floor, it's possible for the rug to lift and seal against the soleplate of the cleaner head, due to your DC25's powerful suction. As this will reduce the amount of airflow entering the cleaner head, you may need to use more push force than usual when vacuuming this type of flooring.

        We would encourage you to check directly with the rug manufacturer, as they'll be best placed to provide information on correctly caring for this particular floor type.

        If you'd like to discuss the issue you're experiencing with our experts, you're welcome to call us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

        Feb 23, 2015 | Dyson DC25 Animal Upright Ball Bagless...

        2 Answers

        I can't push my Dyson Dc33 on my new carpet..it works backwards ok but not pushing forward?


        Hi Fran, it's Jack at Dyson.

        DC33 is engineered to work effectively on both hard and carpeted flooring. The cleaner head is engineered to adjust automatically for different floor types and carpet piles. You can also turn off the brush bar for hard floors and delicate rugs, using the brush control on the cleaner head.
        push-dyson-dc33-new-carpet-works-1knn0ucrcyiuamdom311flx5-1-0.jpg
        I'm sorry to hear you're having difficulty pushing your machine forward on this particular type of new carpeting. If your DC33 worked effectively before the new carpeting was fitted, it doesn't sound like there's an issue with the vacuum itself. However, we'd appreciate the opportunity to take some further details about the issue, and may be able to suggest a resolution. You may also want to consider contacting the carpeting manufacturer directly, as they should be able to recommend the best way of caring for this specific carpeting.

        When you have your DC33 easily to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

        We'll look forward to speaking with you.

        Feb 13, 2015 | Dyson DC33 Multi-Floor Upright Bagless...

        1 Answer

        Does a dc33 have a fuse? and where is it?


        Hi Becky, it's Jack at Dyson.

        All Dyson DC33 upright vacuums bought within the UK will include a standard replaceable 13 amp fuse within the plug. Dyson vacuums purchased in other markets may not include a fuse within the plug. However, most Dyson vacuums are protected by a thermostat engineered to shut the machine off for protection if it starts to overheat.

        If your DC33 shut off while you were using it, it may have overheated due to a blockage, and the filter(s) may also be overdue for a wash. The vacuum should reset automatically after it's had at least 1-2 hours to cool down. Washing the filter(s) according to the User guide and removing any blockages should prevent this issue from reoccurring.

        We're happy to talk you through some quick troubleshooting checks to help determine the cause of the issue, and to ensure your DC33 is working as well as it should be. You'd just need to give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

        Jan 07, 2015 | Dyson DC-33 MultiFloor Upright Vacuum...

        2 Answers

        How do I change the belts on the Dyson DC33


        Best would be to get a parts and service manual if you cannot do it without one

        Dec 10, 2014 | Dyson DC33 Multi-Floor Upright Bagless...

        2 Answers

        Mt dyson has too much suction


        Hi there, it's Jack at Dyson.

        I'm sorry to hear you feel your DC40 has too much suction. This sounds unusual, and in order to help you resolve things we would need to take some further details about your machine, and the particular flooring type you're having difficulty with.

        When you have your machine to hand, please call us directly so we can talk you through some simple troubleshooting checks to make sure everything is correct with your DC40. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

        We'll look forward to speaking with you.

        Sep 27, 2014 | Dyson DC40 Animal Upright Vacuum -...

        1 Answer

        Sounds like the beater bar hits the front plastic makes a loud awful noise


        Hi Cathy,

        Your DC33's brush control is designed to make a ratcheting sound to warn you if something is jamming the brush bar. You should be able to resolve this by making sure the cleaner head is free of any obstructions, and removing any threads or hair from around the brush bar. For guidance in doing this, please follow the steps shown in our online Support guide:

        http://www.dyson.co.uk/support/dc33/dc33-multi-floor/dc33-maintaining-your-dyson-machine/how-to-remove-a-blockage/from-the-brushbar/removing-debris-from-the-brushbar

        This should resolve the issue, but if you're still concerned about the machine after following these steps, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can provide further assistance.

        Best wishes,

        Jack
        Dyson Online Customer Support
        http://www.dyson.com

        Apr 27, 2012 | Dyson DC33 Animal Bagless Upright Vacuum

        1 Answer

        Dyson 33 wont push on plush carpet


        Hi there,

        I'm sorry to hear you're having difficulty using your DC33 on this particular carpet. If you haven't already contacted our Helpline, I'd encourage you to do so, as we'll be able to discuss other options which may be more suitable for your needs.

        You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). We'll look forward to hearing from you.

        Best wishes,

        Jack
        Dyson Online Customer Support
        http://www.dyson.com

        Mar 27, 2012 | Dyson DC33 Bagged Upright Vacuum

        1 Answer

        Just got my dc33... one issue... the dial switch to control btn bare floor / carpet mode doesn't seem holding in it's position when I set to the bare floor mode... it keeps coming back to carpet...


        Hi there,

        I'm sorry to hear you're having difficulties with your DC33. If you're concerned that the brush control doesn't seem to be staying in position, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you to check everything is correct with your machine, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

        Kind regards,

        Jack
        Dyson Online Customer Support

        Aug 24, 2011 | Dyson DC33 Bagged Upright Vacuum

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