Question about Office Equipment & Supplies
I just purchased this all in one. Everything works except the scanner. when I attempt to use the scanner I get a message, an internal error has occurred.
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Posted on Jan 02, 2017
SOURCE: i can't scan
hope this will help u about CANON MX310
Posted on Apr 29, 2008
You need to carefully clean the encoder strip. It's the clear strip behind the carriage that runs all the way from right to left. A damp Q-tip should remove any grease or fingerprints.
Posted on Jul 16, 2009
I also have a newly purchased MP 190 that prints but will not scan at all have also tried reinstalling software.
anyone help me?? :(
Posted on Oct 04, 2009
I had exactly the same problem (error Code:2,140,2) in Canon PIXMA MP250, and it was solved when I replaced both ink cartridges which were almost empty (almost without ink). I know an scanner problem is not supposed to be in relation with ink or printer problems, but that's the way I've fixed it. Good luck!
Posted on Jul 27, 2010
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