Question about Watches
http://www.genevawatchgroup.com/ and click on "customer service". If you then scroll down the page you will find a list of instructions. KC do not list their instructions under watch types but issue a catalogue of generic instructions and you need to search through the catalogue to find the one that matches yours..
Posted on Jul 28, 2013
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Posted on Jan 02, 2017
SOURCE: recently bought the Kenneth Cole
http://www.genevawatchgroup.com/ and click on "customer service". If you then scroll down the page you will find a list of instructions. KC do not list their instructions under watch types but issue a catalogue of generic instructions and you need to search through the catalogue to find the one that matches yours.
Posted on Jul 23, 2011
First you have to find out what sort of pins or even screws are used to keep links together.
Examine both bracelet sides and find the side where pin ends have a groove.
Start with a tiny screwdriver and start to unscrew one of the screws. If it turns, but doesn't come out, that means you have a pins instead.
For removing pins the best would be pin removing tool (approx.5GBP on ebay), but it's possible to do the job without it.
Take a hardened steel needle and blunt the sharp end to the approx. size of pin end diameter using any sharpening stone or sandpaper. Get an old towel and fold it to make a soft base for work (like small cusion). As you don't have a special bracelet holder you will need a pair of helping hands to hold the bracelet steady upright. You will need small hammer and pair of flat nose pliers as well.
NOTE: The pins MUST be driven split end out first, not vice versa. Make sure that the grooved pin ends are facing towel, not the needle and hammer!!!
Now place the watch on the folded towel, take that needle and smallest hammer you have and start driving the pin out using light blows. Do Not hit hard, as you will brake the needle, scratch your watch or even injure yourself. Watchmakers are using 45 gram hammer, so, calculate your strength of blows.
After a few blows check if the split end is coming out and when you see that the end is long enough to grab it with pliers, pull the pin out with pliers. When pulling, do NOT turn pliers, as pins tend to brake when twisted. Use firm grip and your strength to pull the pin without twisting.
After shortening the bracelet,make sure that the pins go back EXACTLY the same way as they came out- the blunt end first in the hole and the split (grooved) end last. Before doing that check remaining pins in bracelet to make sure that you put them back from the right side of bracelet.
It is recommended to use plastic hammer to drive pins back in or you will scratch or damage bracelet. If plastic hammer is not available use an old toothbrush handle (or some plastic item) as an absorber. Simply put pin into the hole as deep as you can with your fingers, put the toothbrush handle on split pin end and hit handle, not the pin.
Make sure that pin ends are flush with bracelet. If needed- hit few more times.
Hope it'll help.
Posted on Dec 17, 2008
SOURCE: Cracked glass on the dial
I have no idea how the things work in India, but any Kenneth Cole dealer shop must be able to sort your problem ( at least it is worldwide experience ). So, visit your nearest Kenneth Cole store and ask for help.
Do not forget to rate, please.
Posted on Feb 06, 2009
You have to take the back off. If it has about 6 slots around the back, then it screws off. If it's flat, then you can pry it open. If you pry it open, it,s very difficult to get it back on all the way. You may have to get some tools, or go to a repair shop.
Posted on Mar 03, 2009
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