Question about Acer Aspire 5733-6607 Intel Core I3-370m 2.4ghz 4gb 500gb Dvd/-rw 15

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Why does my laptop keep shutting down unexpectedly?

It turns off at random

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This is likely due to overheating. Use some canned air and blow out the cooling fans and heat sinks on the bottom and back of the computer. In worse case scenario you will need to take it to a repair shop and have them open the case and clean out the blockage and perhaps re-grease the CPU heatsink.

Posted on Jun 03, 2014

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Why does my laptop keep shutting down?


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If the Computer restarts randomly, then the issue might be due to any damaged Operating System Files.
But, if the Computer shuts down randomly, it is due to the Processor.
All the Processors will be designed in such a way that, if there is any overheating issues, the Computer will shut down randomly.
The overheating might occur due to the malfunction of the Cooling Fan in the Computer.
As this is a overheating issue, it would be better to get the Unit examined at the Service Center.
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1 Answer

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There are many things that cause this issue. On a laptop its often over heating from dust that collects around the cpu fan. This will not be a novice users ideal job. You can take it to the shop to have the laptop tore down and clean correctly or chance damaging it further by trying it yourself. Another thing that causes premature shut down is a program or new driver installed about the same time you noticed the issue. A corrupted execution file will cause this often likely a video driver. Look closely at your exhaust slots where the hot air blow out and looks for dust bunnies.

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1 Answer

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Restart, and enter SETUP mode, and choose the "System Health Info" setting, to find the internal temperatures.

Turn the computer off.
Disconnect the AC power.
Remove the battery.
Buy a can of compressed air.
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You could be surprised at how much "dust" (and dog-hair) that the blow-job removes.

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This problem might be occur due to old BIOS version installed on the laptop.
If your system shut down unexpectedly within 10-20 minutes while playing games or scanning the system which takes high cpu usages then the problem is of BIOS and try to install the new BIOS version.
for that visit the site of your laptop company.

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Hello

Thank you for using FixYa.

Have you cleaned out the airvents and fan area. these build up with dust and if the unit gets too hot it will shut down unexpected

Also always use on a hard surface so the airvents are kept clear

thanks
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1 Answer

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