Question about Brother IntelliFAX 4100 Laser Fax

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No incoming fax tone

Will not give fax tone to incoming fax; rings like a regular phone. Everything is connected; dedicated land line for business fax.

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Re: no incoming fax tone

Sounds like it's not set to auto-answer faxes. Do you have the manual so you can see how to check that setting? If not, I can try to find it.

Posted on Aug 30, 2007

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How do i set up fax to automaticely receive faxes after several rings

For a phone line dedicated only to the fax machine, the process is as follows:
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  4. Press Menu/Set.
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If the fax machine is sharing the phone line with a telephone, repeat the above steps and change from FAX ONLY to FAX/TEL This option will allow you to share the line with a phone only, not an answering machine. Once in FAX/TEL mode, the fax machine will still grab every incoming FAX call, and give a special ring (slightly different than a regular telephone ring) when it's a regular incoming phone call signaling you to answer the phone. I hope this helps with your problem. Best of luck!

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I get calls all the time about fax issues. I work for Comcast and have guided people to the right answers about third party devices. We use a digital connection. Analog is a dying medium. Most calls are concerning HP and Brother but I know others fax machines have had problems too. The new HP machines have a digital setting. HP is aware of digital issues and can help you. It is unfortunate that old fax machines are not digital but a new fax is inexpensive if you wish to buy one. Analog takes up too much space. An example: Six digital television channels can fit in the same space (bandwidth) as one analog. That is why the FCC mandated the change. The same goes for phone lines. I Google almost every problem concerning fax machines and if you go past all the upset comments you will get to the comments that offer remedy. I also wanted everyone to know that a second, no frills fax line from Comcast is very inexpensive and our way of offering a dedicated fax line intead of a distinctive ring fax option.

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Pick up the receiver and see if you hear a fax tone noise. If so then push the start button and hang up. Is this machine on a dedicated line or shared with the main phone number? Sometimes some people will pick up the receiver on their fax machine dial the fax number and wait for a tone before sending. If this is the case the machine can not recognize that is a ax. Make sure your machine is set for auto receive if it is on a dedicated line.

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