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Can't access files on USB (files not showing)

Hi we plugged our USB into the tv and now when we use on the computer it is saying that the folder is empty. When I looked at the properties it says they files are still there? Thanks

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  • Contributor
  • 70 Answers

There is a program called get data back that will recover files from a flash drive. Although I cannot tell you what plugging it into the tv did, this is a viable option.

Posted on May 04, 2014

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

tribobenno
  • 103 Answers

SOURCE: mysteriously dissapearing files

hi,
your folder has been secured by a virus. donot format the drive or you will lose the info. look for a data recovery software and run data recovery on that partition of the disk to recover the corrupted files
thanks

Posted on Nov 24, 2008

JulesPCaut
  • 702 Answers

SOURCE: backup folder shows as empty

Have you tried showing hidden and system files?
In the Windows Explorer, go to the Tools menu and select Options or Folder Options.
In the View tab, scroll in the list and make sure show hidden files is selected. You can also unselect the 'hide system files' option.

That will show you anything on the disk!

Jules

Posted on Apr 02, 2009

JulesPCaut
  • 702 Answers

SOURCE: Lacie USB 2.0 No files or folders displayed in backup folder

Did you try showing "hidden folders and files"?
In the Explorer, select the Tools menu, and pick Folder Options.
Select the View tab and in the list enable "show hidden files and folders".
You can also try showing system files (so choose not to hide them).

That should show you all files and folders on the disk.

Do make sure you are logged in as a user with admin rights.

Posted on May 13, 2009

nyilasrobert
  • 627 Answers

SOURCE: USD HD folder Showing empty even though the HD shows as 96% full.

scan your hardrive for errors
right click on the drive click properties
at the tools tab click on check drive

Posted on Jul 24, 2009

  • 1 Answer

SOURCE: external imation hard drive showing an empty folder !

Don't panic. You're files are probably still on the drive. I had the same thing happen to me as well only it was a WD My Book external. Anyway, like you, I booted up the computer & saw that Vista saw the drive but when I clicked on the drive icon, none of my files were to be found. So I tried turning the drive off & on, plugged it into different USB ports & even rebooted the pc a few times to no avail. The answer? I had recently plugged in a minidisc player/recorder (which the OS sees as another harddrive) & arealized that my motherboard (which is older) would not allow me to access more than 2 hard drives at a time. As soon as I unplugged the md player, my WD external worked fine & all my files showed up again. Hope this works for you as well & good luck.

Posted on Sep 26, 2009

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Hi,

The TV will only detect USB Devices if it is formatted in FAT32 format.
Files from a USB device need to be compatible with the following file formats.

- Still images: JPEG format or RAW format (preview only)

- Music: MP3 format

- Video: AVCHD, MP4 (AVC) or MPEG1 format (not playable in some cases)


Make sure that you're using the compatible file formats in the USB Drive.

Also check if the USB Drive which you're using is compatible with the TV.

Click here to check the list of compatible devices which Sony recommends,


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Check if the above mentioned criteria meets the requirements.


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I had the same issue, however what I DID notice up on top was a USB Connected - the USB icon. I pulled that notification up and it asked me to connect. The exacts are:

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