Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Freezing food in Frig especially lower compartments

My Kenmore 73503 model with the french doors freezes food in all three lower compartments in the frig making them useless for vegetables or beverages. The thermostat doesn't seem to make a difference. When it was new I had a sears repairman out who replaced the thermostat but that didn't fix it. It is now at least 4 years old but it was expensive new. Can we repair it?

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Re: Freezing food in Frig especially lower compartments

Kathleen, you'll have to provide an accurate model number from the inside of your fridge for us to pull up any tech data on it. Open the door and look toward the ceiling of the fridge. But, from what you describe, it sounds like a thermister problem not a thermostat problem. A thermister is a small, temperature sensitive device that communicates with the computer to tell it what temperature its' location is at any given moment. The computer then adjusts air flow dampers, defrost cycles and cooling times accordingly. There can be many thermisters in any given refrigerator model line. These are inexpensive to purchase and easy to replace, but sometimes difficult to locate. They are usually hidden behind a small plastic shell, that looks completely unobtrusive. But they are easy to recognize for they have 2 white wires going into them that are tightly bonded together. To find them, you'll have to gut the fridge (food, shelves and all) and look closely. Focus your attention toward the area of the problem, the lower shelves/crispers. You may need to pull the rear panel out to find it, but when you do replace it. (UNPLUG YOUR FRIDGE FIRST!) Hope this gives you something to go on. If not, provide your full model number so we can assist further.

Posted on Sep 01, 2007

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Re: Freezing food in Frig especially lower compartments

Is you refrig. cycling off and on?... sounds like a themostate if its NOT.. you might see if you have vents that have adjustments.. pull out the crispers and check for adjustable vents ... if there close them down some.

Posted on Sep 01, 2007

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