Question about Digi 002 Rack FireWire-based Pro Tools LE External Sound System

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Digi002 Rack My G5 computer is not able to locate the 002 hardware. Is there any solution here?

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Re: Digi002 Rack

The 002 racks have a set of ribboncables coming off of the dc power harness. simply disconnect the ribbon cables use contact cleaner to clean the connection, and reconnect. I had the same problem and this fixed it

Posted on Mar 05, 2009

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Re: Digi002 Rack

Reinstall the driver with the unit dissconnected. Check to make sure your version of OSX is stable with your current version of Protools, especially if youve done any software updates.

Keep me posted.

Posted on Nov 06, 2007

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Only the mute button comes on on my digi 002 rack

first right click my computer in the desktop then properties then hardware then device manager then expand the audio,vedio and game controller see wether the driver is installed properly if not installed it will show yellow question mark the reload the correct drives from the cd which you recived with your computer install the audio software and restart the system then in the taskbar you will see the speaker icon right click them click adjust audio properties in volume move the slisders to full on uncheck the mute then restart your computer

Jan 21, 2011 | Digi 002 Rack FireWire-based Pro Tools LE...

1 Answer

Pls give me the download details of stadalone digi002 driver for windows xp64bit

Below is the link for your requested download

Link for driver download.

Tell me how it worked for you.
I am following up.

Aug 09, 2010 | Digi 002 Rack FireWire-based Pro Tools LE...

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Hi i have digi design rack 002 with pro tools le

Try the other port on the 002. If that doesnt work, I recommend trying the 002 on a computer that does have 400 to see if it will connect then.

If it doesnt, then you may have a couple blown firewire chips inside your 002. It happens, and can be fixed.

Jun 29, 2010 | Digi 002 Rack FireWire-based Pro Tools LE...

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Turn digi 002 on and the mute light keeps stay on

I just had the same problem... It has to do with the connectors from the power harness. Found this on the internet and it did the trick for me...
It seems like it's only a matter of time before the digi002 (rack and non-rack) have this problem. You'll go to turn it on and the mute light turns on and nothing else. You don't hear the 3 clicks that you usually hear when turning it on. Your computer doesn't recognize it. Then you start swearing and promising to quit recording forever. After all that happens, you have 2 options:

1. call digidesign. they've been replacing the power harness (source of problem) for just about everyone, even if you're out of warranty and it's free (including the tech support over the phone). don't pay them anything. maybe shipping.

2. most people seem to have the same problem after a while after getting their new power harness. lots of people are saying it's not even the harness - just the connectors. so last night i had this problem and i opened up the top of the box and unplugged and plugged back in the little rubber-covered wires going from the power cord to the rest of the 002. turned it on. works fine. i may try to use some of that connector-cleaner from GC if it happens again.

so if you find this happening, don't panic. try the above. takes 5-10 minutes (only because of all of the screws)

Jan 26, 2009 | Digi 002 Rack FireWire-based Pro Tools LE...

1 Answer

Digi design 002 rack

Is your firewire cable good? Sorry, I know this is obvious.

May 08, 2008 | Digi 002 Rack FireWire-based Pro Tools LE...

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002 rack red light only

DSQRD here...
After disconnecting power source, I went back in and unhooked and rehooked the white plastic connector located at the front of the unit. It's in between the power switch and the mainframe and has about 6 wires through it. This time it worked and the 002 lit up. It's kinda humid in my studio and I think the connections film up easily. I plan to address that issue as well. It was a coincidence I guess that all this started the same time I hooked up the external drive. It through us off as to what had happened.
Good luck

Feb 23, 2008 | Digi 002 Rack FireWire-based Pro Tools LE...

1 Answer

Installing Pro tools LE 6.7 on G5

If this was already solved, well, this will help someone else. My guess is your new G5 came with 10.4 or 10.5 and you possibly tried to install LE 6.7 or earlier. This will not work on these OSs. If you have 6.7 you can upgrade to LE 6.9.1 for free and this will solve you problem. If you have LE 6.4 you are screwed and will have fork over $75 to Digidesign to upgrade to 6.9.1...or upgrade to 7.4, which is actually kind of worth it.

Feb 14, 2008 | Digi 002 Rack FireWire-based Pro Tools LE...

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"Unable to locate" 002 Rack Unit - sometimes!

Please help this guy and me too. I had the same problem. I emailed digidesign but cant get a good answer. I hpe this shit is not broken. I just bought it 2 years ago.

Sep 10, 2006 | Digi 002 Rack FireWire-based Pro Tools LE...

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