Question about JVC Everio Share Station DVD Burner Burner

2 Answers

Everio cd burner

The camera tells me i have an incompatible dvd in the burner when i try to download. the dvd sent with the burner worked fine as did the first dvd download using tdk 1-16x 4.7gb disks. but another download using identical blank disks doesn't work, i keep getting a camera prompt after several seconds that says the disk is incompatible. only thing that makes sense is that the burner has gone south. any ideas? thanks

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  • 16 more comments 
  • bernie57 Dec 15, 2007

    i have exactly the same problem as described
    support site (cyberlink) no use at all

  • colashbury Dec 21, 2007

    Please try 4x.I had the same problem and bought Verbatim dvd-rw 16x and never worked.bought the same disc 4x.Works perfect with great Dvds.Hope this solves all the problems...

  • Anonymous Mar 04, 2008

    I have never been able to burn a DVD with my recorder. I keep getting incompatible disk prompt from camera. Have tried 16X DVD-RW's, R's and 4X verbatims, as suggested, but no luck. Does tray and burner need replaced as noted by another response on blog?

    Thanks.

  • mamaoftwo Mar 16, 2008

    We are having the same problems listed above. We have tried several different disc and and each time receive an incompatible disc error.

  • skydiver1 Mar 26, 2008

    the camera tells me i have an incompatible dvd in the burner when i try to download. the dvd sent with the burner worked fine as did the first dvd download using tdk 1-16x 4.7gb disks. but another download using identical blank disks doesn't work, i keep getting a camera prompt after several seconds that says the disk is incompatible. only thing that makes sense is that the burner has gone south. any ideas?

    I have follwe dthe step by step instructions on power connections, USB connections and doing it the same way I always did before., no luck

  • ckhavens Apr 24, 2008

    I have burned over 20 DVDs (from random manuf.) over the course of the past 2 years. Now I have the same problem. The service rep told me to use a DVD/CD lens cleaner, then if that doesn't work that I need to send it away to have it fixed. I live in FL and the closet service center is in GA......



    I tried an old CD cleaner I have....didn't work. I would like to try the DVD cleaner before I send it away. I just saw a solution to have the tray and lens replaced...Approx. how much is replacing the tray and the lens going to cost?

  • tom sh May 05, 2008

    I bought the Everio share station about a year ago. Used it once to make

    sure it worked and now I tried to use it again and used dvd-r to receive

    an incompatible message. I then tried the advice of the dvd-rw 4x and

    it never recognized any disc in the drive. So I have a useless machine that

    cost alot of money. This is also my second JVC camcorder that went on

    us. I am writing off this company. What a waste! Was there any recalls on this product? There should be. JVC should come through for its customers and not rip them off.!

    Carolyn

  • Anonymous Jun 14, 2008

    I thought that I just bought the wrong DVD's! I have only used the burner once (I received for Christmas). Now I have tried (and wasted more money) on different name brand DVD's, and I still get "incompatible DVD". What can I do?

  • gwfa Jul 21, 2008

    I bought the Everio share station about a year ago. Used it about a dozen times. Now I tried to use it again and used dvd-r to receive
    an incompatible message. I then tried the advice of the dvd-rw 4x and
    it never recognized any disc in the drive. Is there a simple solution or do i throw it away.

  • sltopps Jul 27, 2008

    Bought JVC Burner over a year ago. Used it at least 10 different times. Now everything is uncompatiable. Nothing works. Money down the tubes. Too costly to fix. DON"T BUY JVC.

  • Anonymous Jul 31, 2008

    We are having the same problem. We tried the suggestion of using an 8x dvd instead of 16x but this did not work. I just keep trying to find more info but not coming up with much.

  • Anonymous Aug 04, 2008

    We bought the JVC Everio Share Station DVD Burner about 18 months ago and just filled up the Hard Drive on the 30G Camcorder. When we went to burn the video to dvd, we get the "Incompatible Disc" message. We bought and returned 2 different brands and type of DVD's and nothing worked. Wasted a lot of money and we won't be purchasing JVC again.

  • Anonymous Aug 07, 2008

    Having the same problem. It worked great the first year. Now, I video taped my brother's wedding, and told everyone I will send them a copy...now it's not working. Having the same error message. I bought new dvdr-sony, and it still doesn't work.

  • larkinlair Nov 20, 2008

    I have the same problem, and this is the second Everio Burner to do this. I returned the first one and now the new one is doing the same thing. I used it once before and it worked great, now every/any disc I try is not compatible.

  • tribenxtyr07 Nov 30, 2008

    Only burned 10 dvd's max and then came up incompatible disc, went and bought a new sony dvd burner, screen on camcorder comes up stuff that is not even in the manual. Not sure what to do????

  • ceedea Dec 04, 2008

    This problem has happened to me - if you connect the burner to the camera you get an 'incompatible disc' error & if you connect the burner to a computer, the computer will recognise the burner, but if you try to access it you get an Input/output error. I have spoken to technical support, I have to post the burner at my expense to thier designated repairer and they might pay for it IF they find that it is a manufacturing fault.

  • kmiddleton43 Jan 17, 2009

    I also bought a JVC Everio GZ-MG-130U Camcorder and a JVC Everio Burner and which are not even two years old yet. In December I burned 2 DVD's and they worked fine. I put the third one in and I was also told that I had an incompatibile disc & all three came out of the same box. No one but me has ever used the equipment. I'm also discouraged. This equipment is too expensive to buy more & of course they always stop working right after the one year warranty period is up. I too wish we could pressure the company to do the right thing. I loved the product when it worked. On top of everything else, I have an Apple Macintosh so I can't even use the software to burn on my computer as it is not MAC compatiable. I called support & they told me to get a DVD cleaner disc but that did not help in any way & I also bought other dics recommended by JVC and none of them worked.

  • Anonymous Mar 03, 2009

    Same problem, this is my 2nd burner which of course is out of warranty. Only used 2 times, seems JVC should recognize a problem and stand behind their products

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Simple as it sounds...unplug the sharestation for a few seconds. this seems to reset it and it may work for you. when you do this, turn off the camera also, kinda resetting the whole system

Posted on Nov 28, 2008

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The complete dvd tray including laser needs to be replaced.

Posted on Sep 30, 2007

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This burner has been bad from the get go. J.V.C.Repaired once already. Wouldnt recommend buying this product to anyone. Camera is great but needs burner to download the information now. The burner is ****! J.V.C. charged me dearly for the first repair and I feel ripped off now ! Cant download and always asks for another disc, incompatible.
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