Question about Electrolux EL8807A Precision BrushRoll Clean. Bagless Upright Sealed HEPA Vacuum Cleaner 13"W, Wash Filter, Floors Carpets, 12A, 12Hose, 24Cord 15Lb

2 Answers

No suction when using wand on electrolux precision upright

When I go to use the wand separately I have no suction. vacuum works fine otherwise/

Posted by Anonymous on


2 Answers

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

There is a ball valve between the wand hose and the base hose. It can get stuck in the "base" mode, which won't then redirect suction to the wand hose. There is a spring under the cup that the open end of the hose rests in. When you release the wand from the holster with the one-touch quick release, that spring pushes the cup up and turns the ball valve to the wand setting.

  1. Unplug the vacuum.
  2. Using the one-touch quick release, remove the wand from the holster.
  3. Verify that the wand "cup" is indeed in the higher position. Do this by pushing on the bottom of the cup with your finger. It should easily depress.
  4. Remove the wand hose from the main unit using the quick disconnect feature. Put your fingers into the hole and feel to the right. You will feel the closed valve, verifying that it is stuck in "base" mode.
  5. Using a screw driver, insert the tip at the TOP of this valve and gently pry it downward. This shouldn't take much force.
  6. Reassemble the hose wand using the quick connect feature and reholster the wand.
  7. Plug in the unit and verify that the base unit has suction.
  8. Remove the wand from the holster and verify IT has suction.

Posted on Apr 06, 2015

  • 5 more comments 
  • Philip Crebbin
    Philip Crebbin Aug 29, 2015

    Thankyou , this solved my problem . Now to find a way to stop that valve sticking. I am thinking graphite powder

  • Susan Janney
    Susan Janney Oct 04, 2015

    This worked for me also. Thank you!!

  • Kerri File
    Kerri File Mar 04, 2016

    Very helpful, worked exactly as you described. Thank you!

  • Anonymous Dec 19, 2016

    You were right. This fix worked on the first try and I'm back to cleaning. Thank you!

  • gjohnleigh
    gjohnleigh Dec 28, 2016

    This worked! Thanks! I got stuck on #4, and I would make this change in terms to match manual:

    4. Release (by using quarter turn to the left) the hose from the "valve clean out area" (where the hose inserts beneath the wand insert [ie, beneath serial # sticker]).

    After that, I just use my fingers to open the valve.

  • Inverleith Fruci
    Inverleith Fruci Dec 30, 2016

    I have model EE8802, opened up the valve and there is nothing to turn. Seems like it is one solid piece. Help!

  • Stout 8 Feb 21, 2017

    This worked for me, I used a good amount of amsoil silicone spray an worked the valve by hand for a bit , it has been working fine since then!


  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

The answer that Homschool Mama posted worked for me. Mine has been sticking but usually I could press down where the wand normally rests. But I couldn't get that to work this time. If anyone has any suggestions to prevent it from sticking please post.

Posted on Oct 04, 2015


2 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 32 Answers


If you have no suction, there are only a couple of things that could cause it. As you have checked for blockage, and changed your filters, you may have a vacuum motor with bad bearings, or broken fan blades (inside/on the vacuum motor). Either symptom points towards a vacuum motor being bad and needing replaced.

Posted on Jan 21, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Poor wand suction

your cyclone assembly may need to be striped down and cleaned also remove the exhurst filter located under the bin.

Oct 15, 2013 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

It wont pick up using the wand

There might be a few things you can try.
First, does the vacuum have a dial or control to turn the suction to the wand? If so, make sure you've set or turned this so that the wand suction is activated.
Second, most wands have a suction control vent. If this has been uncovered, the suction will not work efficiently. Look near the area where the wand connects to the vacuum and see if you can locate the suction control vent. There should be a plastic partial ring that can be moved to cover or uncover the hole.
I hope this helps. If so, please come back and rate my solution!

Jun 06, 2011 | Bissell Vacuums

2 Answers

No suction on wand of Dyson DC14 Animal

Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at

Kind regards

Dyson customer Service

Jan 10, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Vacuum not picking up dirt

The neck in your power head is likely clogged. Disconnect from the wand and look inside. Also check the wand.Since you have suction on the bare floor the hose is likely not blocked.

Sep 11, 2009 | Kenmore 22512 Bagged Canister Vacuum

1 Answer

Lack of suction in hose

That popping sound is the bleed valve activating - it indicates that there is a blockage in the machine somewhere, probably in the wand if you're saying that there is no suction in the wand.

- Take the wand off the back of the machine - press the two gray buttons to separate it from the hose - hold the wand in the air and look through it - if you can't see the light coming through the other side there's a blockage in the wand - taka a long object like a meytal hanger and remove the blockage.

If that's not the problem, call the Dyson helpline for further troubleshooting, they know what they're doing.

Jun 18, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Rainbow vacuum-water not spinning

Remove hose and turn on the unit with nothing on the intake - see if it helps - feel the suction with hand.

a) If it works fine without the hose - look for a clog in the hose, wand or the nozzle

b) If the suction is weak even without the hose:
Clean the separator,
If this is e-series or E2 Rainbow - remove HEPA and try vacuuming without it (sometimes it is too dirty so stops good airflow). New HEPAs HERE.
If this is SE Rainbow - remove exhaust cap and if there is a sponge - take it out

Still no luck - It has to be serviced

Good Luck,

Feb 15, 2009 | Rainbow 75th Anniversary Canister Vacuum

1 Answer

I am not getting any suctio out of the wand.

i had same problem it was discovered on the bottom o the bin thats collects dust was cracked and needed replaced this caused me to loose suction

Aug 30, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Suction not working in upright


You will have A blockage in either the wand or hose, completely remove them from machine the hose unclips at the bottom back of machine,
Now switch machine on with this removed if machine sounds ok then remove the blockage from hose or wand.

If machine still poor suction & noisey with hose & wand removed check the (U) shaped inspection port for blockages.

Let me know how you get on.

May 17, 2008 | Dyson DC14 Animal Bagless Upright Cyclonic...

Not finding what you are looking for?
Electrolux EL8807A Precision BrushRoll Clean. Bagless Upright Sealed HEPA Vacuum Cleaner 13"W, Wash Filter, Floors Carpets, 12A, 12Hose, 24Cord 15Lb Logo

5,149 people viewed this question

Ask a Question

Usually answered in minutes!

Top Electrolux Vacuums Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18417 Answers


Level 3 Expert

77932 Answers

Chris Nomland
Chris Nomland

Level 2 Expert

115 Answers

Are you an Electrolux Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides