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Partial Signal loss occurs between 3:00 & 4:00 am every day.

I am a full time RVer using a VuQube Flex dish. The system was set up a week ago and both TVs are working fine during the day. However, between 3:00am and 4:00 am every day I get a screen notice "Partial Signal Loss" (002) signal code 11-12-11. Eventually I get a complete signal loss. I have done the usual rebooting and nothing works. By 6:00am, the system works just fine again. There are no obstructions in the sky, no weather implications other than it being very hot in Southern Oregon, and the dish has not been moved at all. What is happening?

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Firstly review your settings , other may be taht maintenance of your service pprovider in this time, its little the probably

Posted on Nov 06, 2013

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  • 410 Answers

Its called a blackout

Posted on Oct 08, 2013

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6ya6ya
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Posted on Jan 02, 2017

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Hi Deanna, my name is Kimberly and form a part of the Social Media Department with DISH. I would like to begin by apologizing for the inconvenience you have experienced with our equipment. I understand this can be very frustrating and upsetting to you. I am here to assist you and would love to do so. Please know that there are many different reasons that may be causing signal loss. If you are losing signal constantly it may be that the dish is misaligned. In order to realign the dish we would need to schedule a technician visit. I would love to further look into this for you if you need us to. Please feel free to reach out to me directly at kimberly.escobar@dish.com I look forward to assisting you.
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A blue screen with "No Signal" is usually related to a video problem. The TV may be getting changed off the correct input/channel, or the video cable might be going bad.

If you have a spare, I would recommend a different cable and seeing if that fixes the problem. If it continues, verify the input/channel your TV is on when it receives a picture and if it goes out try putting it back on that input/channel.

If problems still continue I would be happy to review additional options with you. You can reach me here or at thomas.faust@dish.com

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marycatherine.brady@dish.com
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1 Answer

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Signal Fade And Loss ~ Important, especially during winter!

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1 Answer

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Your unit has a lifetime warranty. Go to this website to get the instructions in PDF format:

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