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Our brother dcp-j525w "wifi" printer has partial paper jammed - have managed to remove most from opening the back of the printer however approx. one third of sheet is stuck somewhere inside - do not know how to get it out ??????

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 2 Answers

SOURCE: Paper Jam in Brother DCP-135C - cannot even see the stuck bit!

lift the top lid and ge it out from the top

Posted on Feb 17, 2009

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micromend
  • 748 Answers

SOURCE: First paper jammed. Got ALL of it out for sure. But won't print.

There is a paper sensor flipped the wrong way or broken. Many sensors in these printers use a small sensor with a plastic flipper that the paper engages. Get inside with a flashlight.

Posted on Mar 30, 2009

  • 214 Answers

SOURCE: Brother DCP-145C. Paper jam removed. Light keeps flashing. How can I switch it off? HELP!

There will still be some scrap of paper in the machine. Get a torch and get in there. It's the only way, unless you call tech guy

Posted on Apr 28, 2009

  • 133 Answers

SOURCE: message on brother MFC7420 "back door open" when it's not

Actually, you need to double check the back cover and front cover, open them all to check all paper jam.
Besure to check the back cover, normally all paper jam is from the back.
be sure to close the front cover at the last cover to close.

Posted on May 29, 2009

Evildice
  • 217 Answers

SOURCE: Have a brother DCP- 115C and had a paper jam, I

The proper reset code sequence to reset DCP printers without numeric keypad should be as follows:
1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times. this should all be done as short a time as possible, around 3 seconds.
2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0
3. press up arrow key several times to get to the Purge item
4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter
5. press Stop/Exit key to go to root of maintenance mode
6. enter 9,9 to exit maintenance mode
(for printers with numeric keypad):
Resetting purge counter on: MFC-620CN / MFC-420CN / MFC-410CN / MFC-210C and FAX-2440C:
1. Enter machine maintenance mode (on MFC-210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.
FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).
Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode.
2. Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).
3. Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.
4. Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.
5. Press the Stop/Exit key to return to the initial stage of the maintenance mode.
6. Press the 9 key twice to return to the standby state.

Posted on Dec 11, 2009

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1 Answer

How to Clear the Paper Jam Message from the Brother dcp-j315w Printer Display


At the back of the printer there is a door normally with a latch. You slide that as far as possible and open the door and can easily pull the jammed paper out. If that doesn't work open the front panel as how you open to replace the cardrige and you will see the jammed paper and gently pull it out.

hope it would help

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Brother DCP-7020 Paper Jam, we keep having the paper jam at the paper exit at the top/back of machine. I've examined closely from front, back, bottom, even removing a few easily removed parts, but can...


This is caused by dirty exit roller. As this machine is a pain to dismantle I suggest that you try and clean these rollers ( 3 or 4 rubber small ) as they rotate. Opening and closing the front door will keep rotating them for you. Use a damp wrm water lint free cloth. I use a compound named Print Clean but metho can be used also.

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I have a brother DCP-135C with a printer jam. I followed the instructions in the user guide and believe I have removed all the paper but still get the paper jam message. When I unplug then plug it back in...


for this model, normally the paper is stuck behind., you can open the rear part of the printer and check if there is any paper stuck there.
lift up the scanner unit and switch on the printer, does the sound come from the print head side, it could be due to the print head getting stuck... the encoder belt might be damaged...

May 20, 2010 | Office Equipment & Supplies

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My Brother DCP 330 says there is still a paper jam, but there is not paper in it anymore. How can I make it begin to work again?


Did you remove the pack part of the printer there is a draw type cartridge, even if you know there is no paper in the machine sometimes this needs opening and closing again. I have DCP 500 Hope this helps Lisa

Jun 11, 2009 | Brother DCP-330C All-In-One InkJet Printer

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Brother DCP-145C. Paper jam removed. Light keeps flashing. How can I switch it off? HELP!


There will still be some scrap of paper in the machine. Get a torch and get in there. It's the only way, unless you call tech guy

Apr 28, 2009 | Office Equipment & Supplies

1 Answer

Error: "paper jam", in brother dcp 8040, but not paper jam helpppppp?'


Hey try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Apr 24, 2009 | Brother DCP-8040 Copier

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Brother dcp 8045d paper jammed - there's no paper!!


you can replaced scratched part at authorized service)))
If you have error "paper jam" and cannot find paper in your DCP, you must manually recheck all (!) (4 items) paper sensors ))))
I think that a paper sensor at fuser section damaged))))

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1 Answer

Paper jam.help please..


back of the unit has a hinge to open and remove mall paper prts jammed in. if all paper in the front after opening black cover-then pull hard towards you....

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