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Xerox 8570 Error Code - 93.984.00:5397

Have a Xerox 8570 printer with the code 93.984.00:5397 had storms today and power blinked a couple of times and was out for about an hour another time. And tonight it's not working.

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  • angel Jul 29, 2013

    took one of the suggested solutions. Turning it off and disconnecting from the wall socket / power strip for 5 minutes. Then plugged it back in and powered it up and error code was gone.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 2072 Answers

SOURCE: xerox printer error code (04,025.46)

This is a print head position issue.

TRY FIRST (Solutions without parts):
1. Check that the wipe mechanism has homed. 2. Check the printhead position and verify that it has initialized properly / manually home the printhead and power cycle the printers power and check for the error to return. If not then the error was most likely due to non-process function (something out of sequence).
Part likely to be the cause:
GEARBOX AND MOTOR,PROCESS DRIVE - PL 4.0, Item 14.

Posted on Jan 21, 2008

  • 2072 Answers

SOURCE: Xerox 8550 printer has error or fault code 37,018:45:24719

Oh yuck. That is a source voltage fault.
The electronics module has most likely failed. Umm very expensive also. See if your insurance will cover repairing it. That way you can have Xerox come in fix it and insurance reimburse you. I have had to do calls like this several times and have had insurance pick it up. You may need an estimate to repair from the insurance company.

Posted on Jan 22, 2009

  • 92 Answers

SOURCE: xerox work center 7132 will not boot up. error

Try to unplug the device directly from the socket wall and leave it for 5min. Plug in again. If message still occour it could be related to 2 reasons.
1. Sensor problem leading to "ghost" message -- require eng.
2. Toner replacement also causes this message.

Even if you do couple of boot routines you might want to have someone onsite to have a look at it. It might require parts.

Posted on May 05, 2010

  • 57 Answers

SOURCE: Have an new xerox printer

91.858.00 is reservoir thermistor open circuit,
cause can be faulty/disconnected printhead cable or faulty printhead. Unfortunately, there is not a lot you can do. Try a second reboot, if that fails return to shop for new or contact Xerox for a DOA swap out.
Hope this helps.

Posted on Jan 22, 2011

  • 1 Answer

SOURCE: xerox 3535 error code 102 372

have a xerox 3535 with one blinking light and error code 102 372 on start up any ideas ?

Posted on Feb 03, 2011

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1 Answer

What does error code 99,013.00:49569 mean xerox 8570 color cube?


Process Drive Fault"

Do you have another kit you can take from another printer.
Switch the printer off.
Swap out the kit with the one from the other printer.
Turn it back on. If it clears the fault when the printer is ready put back the new kit

Aug 14, 2015 | Xerox Office Equipment & Supplies

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What is Xerox 8570 ColorQube error 93 984.00:3683


93,984 means: Cyan obstructed, reservoir not filled
• Check for ink spills around the Printhead.
• Check the Ink Loader for bent melt tips.
• Check the Ink Loader power cable misrouting around melt tips.
• Check height of ink levels in the head reservoir.

Mar 15, 2015 | Xerox Office Equipment & Supplies

1 Answer

I am getting error 94,7000.00:114.36 on my Xerox 8570 Printer. It sounds like a lot of spinning on the maintenance kit when I boot it. Any suggestions?


You need to reset the inital alignment of the printer.
This process its perform at the start of the machine.
If u need the service manual
mail me at; impressaodigital.poa@hotmail.com

Sep 12, 2014 | Xerox Corporation Xerox ColorQube 8570DT...

1 Answer

I'm getting error 94,7000.00:114.36 on my Xerox 8570 Printer. It sounds like a lot of spinning on the maintenance kit when I boot it. Any suggestions?


The error is a Process Drive Fault. This may be a problem with the Process Drive's Gears.
You probably need to go through the replacement procedure again.
Xerox says to check if they are in their home positions. NOTE: Usually, manually tilting the head back and forth using Drum Maintenance Shaft should leave the Process Drive aligned.

Sep 12, 2014 | Xerox Corporation Xerox ColorQube 8570DT...

1 Answer

What does error code 91,721,00:3959 on a xerox colorqube 8570 mean


That error is a printhead tilt fault. The printhead is not able to cam back and forth correctly. There is a kit that fixes that problem, part number 8570-Z1. http://www.iteminconline.com/itemdesc.asp?ic=8570-Z1&eq=&Tp=

Aug 26, 2014 | Xerox Phaser Office Equipment & Supplies

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What does a error code 99,060 mean on a xerox 8570


On the 8570 that is either a wave amp, the print head or a bad or loose cable in between.
Not a problem for the casual user.
I hope it's under warranty.

Sep 27, 2012 | Xerox Qube 8570/DNM Color Laser Printer...

1 Answer

What does error code 91,721.00:1039 on Xerox ColorQube 8570 mean


The error is a printhead tilt fault. It's unable to tilt on the axis, caused by a fault camshaft and process motor. The part you need to fix it is 8570-Z1.

http://www.iteminconline.com/8570-z1_8570-z1-xerox-colorqube-8570-8580-8700-process-drive-camshaft-kit-includes-process-drive-motor-drum-maintenance-camshaft-transfix-camshaft.htm

Aug 13, 2012 | Xerox Office Equipment & Supplies

1 Answer

Have an new xerox printer 8570. Out of the box error code: 91,858,00:0


91.858.00 is reservoir thermistor open circuit,
cause can be faulty/disconnected printhead cable or faulty printhead. Unfortunately, there is not a lot you can do. Try a second reboot, if that fails return to shop for new or contact Xerox for a DOA swap out.
Hope this helps.

Jan 22, 2011 | Xerox Office Equipment & Supplies

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