Question about Samsung SCX 4521F All-In-One Laser Printer
I have installed the drivers that comes with the SCX-4521F. Everything works perfect except for the scanner. I always get the same message when I try to send from the scanner to computer error during scan restart program and printer. I have re-installed drivers and etc. I am working with windows XP pro. When I try with smartrue 4 I get the same message plus can not open device. I was looking at one problem posted here. Where it says I have to unlock the scanner? I can not find anything to unlock. Please help me out I have been trying to find a number for samsung support and no luck either.
In order for scanner to work, you need to use the usb interface(port), not the parallel port. DYi
Posted on Oct 08, 2007
Samsung can be cheeky with support i have found and not as helpful with tech help. Instead of going off in tiny circles with unlocking etc, i would go for the quick fix and suggest your scanner may not have installed properly when you installed it. As you have installed the drivers again with no luck i would even suggest goint to samsung web site and downloading new updated drivers for your printer to eliminate corrupt drivers. Does you pc register the scanner being there? Go to control panel, hardware/ printers, find your printer and check all the drivers and whether scanner is actually present on the pc here.
Posted on Aug 30, 2007
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