Question about Samsung SCX 4521F All-In-One Laser Printer

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Scanner not working

I have installed the drivers that comes with the SCX-4521F. Everything works perfect except for the scanner. I always get the same message when I try to send from the scanner to computer error during scan restart program and printer. I have re-installed drivers and etc. I am working with windows XP pro. When I try with smartrue 4 I get the same message plus can not open device. I was looking at one problem posted here. Where it says I have to unlock the scanner? I can not find anything to unlock. Please help me out I have been trying to find a number for samsung support and no luck either.

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Re: Scanner not working

In order for scanner to work, you need to use the usb interface(port), not the parallel port. DYi

Posted on Oct 08, 2007

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Re: Scanner not working

Samsung can be cheeky with support i have found and not as helpful with tech help. Instead of going off in tiny circles with unlocking etc, i would go for the quick fix and suggest your scanner may not have installed properly when you installed it. As you have installed the drivers again with no luck i would even suggest goint to samsung web site and downloading new updated drivers for your printer to eliminate corrupt drivers. Does you pc register the scanner being there? Go to control panel, hardware/ printers, find your printer and check all the drivers and whether scanner is actually present on the pc here.

Posted on Aug 30, 2007

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My driver for samsung scx4521f is installed and prints but the scanner does not work

hello friend

in samsung driver cd their have a software SMARTRU that is the driver for scaning function so you have to install this driver.if u didnt found it
go the and download it.

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SCX 4521F scanner driver will not configure. Have tried repeatedly to download driver, download looks ok, but scanner never appears. SCX 4521F works fine as a printer/copier.

The problem is the firewall of your computer because its blocking the scanner to work better. Check the firewall of your computer from it is control panel if its on. If it is on, click the exception tab then check the network scanner tool and scan to pc box. Just put acheck on all scan or scanner word.

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Problem scanning with samsung scx 4521f


Sorry to have missed your initial posting...

In any case, to my understanding, this particular printer is likewise capable of USB connection. Perhaps you can try connecting it pure USB and go through the installation again. this might simplify interface and communications between notebook and scanner/printer.

If for some reason you would want to retain Printer/Parallel to Notebook/USB, you need to check your Imaging Devices in the notebook's Device Manager and verify that all drivers are installed for the Samsung SCX-4521F. There should be no yellow or red marks. If there are or if the Samsung SCX-4521F instance is not present, you may need to reinstall using the Add Hardware Option in the Control Panel. You may need to manually select the imaging device/scanner. This holds true if you are using Windows XP.

If you are using Vista, you may need to download all the Vista drivers from the Samsung website. Further, pls be informed that to my knowledge, Vista has certain issues with USB ports. Microsoft has issued a patch/update specifically for this concern. It may be downloaded from here or here.

Hope this be of help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Feb 05, 2008 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Cannot operate scanner

Just posted two solutions to my problems. see here.

Hope it helps

Nov 02, 2007 | Samsung SCX 4521F All-In-One Laser Printer

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