Question about Creative Labs ZEN Vision:M Digital Media Player

2 Answers

It's permanently frozen

I got this zen vision m since 7-8 months ago and sometimes it freezes, but when this happens, i only have to reset it and everything works fine. But yesterday I was watching a video and it froze... but when i reset it, it was still frozen, i mean the letters appeared( u know: Zen)but nothing else happens, it doesn't rebuild... So i waited 'til the battery runs out; i charged it, i turned it on, and was still frozen!!! i reset it and ...nothing....still frozen..... Any suggestion>?

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2 Answers

Exchange it for a new one!  It's still under warranty if you bought it 7-8 months ago.  Don't go pay for their defective product.

Posted on Oct 20, 2007

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  • 55 Answers

Sounds like you have a bad hard drive and will need to get it replaced. You should take it to a technician, or if you feel confident enough, buy another hard drive and install it yourself.

Posted on Sep 06, 2007

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Posted on Jan 02, 2017

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1 Answer

Freezes on the 'Rebuilding...' screen.


The same thing happened too me about six months ago after about a year and a half of using my zen with min. problems. It would freeze on 'Rebuilding..' and then there was an endless cycle of reset but eventually it would Rebuild completely and all my music and information was fine. It seemed to be playing fine but if it froze I had to start the reset game all over again. Then the real problems started. There are a few load screens before you make it to the Rebuild and it started to freeze on that instead after awhile. I was actually revealed when I froze on 'rebuilding..' and made it that far.
If you can get it into recover mode and reboot it seems to have less problems freezing but that doesn't even work for me anymore. Then occasionally when it freezes it starts to vibrate terribly and make a horrible sound. Then it stops and flashes hard disk problems.
This all happened slowly too me. It really wasn't worth the time I put into it trying to fix it. My advice is to work on getting a new MP3 player. If you can get it past the 'rebuilding..' your going to have to play the reset game every time it freeze and it will probably freeze more often.

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It's from the firmware, I've had the same problem and I've gotten the white screen of death. Any suggestions? The power light turns blue but the screen is either black or white, it won't turn off unless I click the reset and then won't turn on until 10+ tries of doing the hold down power button, click reset while plugged in PC thing.

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You'll need to trouble-shoot your Zen. For detailed instructions on how to troubleshoot your Zen, click here. You may also need to replace your Zen's motherboard.

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Aug 16, 2008 | Creative Labs ZEN Vision:M Digital Media...

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Feb 18, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

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. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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http://www.anythingbutipod.com/forum/showthread.php?t=10960
If that doesn't fix it try the USB cable

Jan 15, 2008 | Creative Labs ZEN Vision:M Digital Media...

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http://www.anythingbutipod.com/forum/showthread.php?t=10960

Jan 02, 2008 | Creative Labs ZEN Vision:M Digital Media...

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Freezes everytime I turn it on


Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

Dec 20, 2007 | Creative Labs ZEN Vision:M Digital Media...

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