Question about Washing Machines
10 year old washer. Noticed loud knocking sound. Then over the next few washes noticed shredded plastic in clothing and waste water. When I open the door I notice wearing on the plastic rim (outside drum?). I've taken back of washer off and there is no noticeable damage. When I spin the metal drum (inside drum?) by hand I can hear a knock at the same point every time, also there is a lot of play in the drum such that it wobbles and easily comes in contact with the plastic that is wearing. Thank you for any help you can offer! Gabriel
Your spider assembly has corroded and broken. The exact same thing happened to my own washer (same model number as yours). Here's a picture of what it looks like inside.
This other guy made a youtube video demonstrating the same problem with his washer. As explained in the video, the replacement part cost $200 (in 2007).
After taking apart my own washer, I can tell you that it's not easy to replace this part. It took me several hours to get the washer apart. Even if I were to replace the defective spider assembly, I doubt I could get it back together without screwing it up. Also, the drum's scratched all to hell. Time to get a new washer.
Posted on Oct 05, 2013
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Posted on Jan 02, 2017
If front loader washer quit spinning, check the wax motor switch. You can make a temporary fix by providing a short on the door lock contact. The Kenmore 417.29042992 front load washer provides a test connector that's readily accessible behind the front lower panel. Insert a wire between connector pins 1 and 2 (red and white/red color wires) and your washer should spin during the spin cycle. Hopes this helps.
Posted on Jan 28, 2008
Ours started knocking several months ago and then progressed to a high pitched sound when in the spin cycle. I manually turned the drum and heard and felt a bearing roughness. I lifted the drum assembly and felt a fair amount of play, which I think the initial knocking noise came from. On the sears web site a new rear drum mount cost 293.00. Today we went and bought a LG model wm2455hw at Home depot, on sale until 2/20/08. I couldn't see paying to repair a machine that only lasted four years.
Posted on Feb 17, 2008
Okay, it is normal to hear water sloshing around inside the wash tub when the washer is not in use. A small amount of residual water remains in the wash tub under the wash basket (stainless steel tub), and resides in the drain line and drain pump. That's why it is important to keep the door slightly open when not in use to allow the drum to air out. The water will not evaporate, but it will help reduce the build up of odors, mold and mildew.
Now...if your washer is slowly accumulating water in the wash basket area over time, your water inlet valve is probably starting to fail. The leak can be very subtle and you may not notice it. The water only comes from one source - the fill valve via the dispenser. If you wish to replace it, the part is available at searspartsdirect.com. Just type in your model number and the part you need can be found under the "Dispenser" heading as item number 1. The replacement is very simple if you follow these steps:
1. UNPLUG the washer and turn off water supply.
2. Remove both fill hoses.
3. Remove the top panel of the washer by removing the screws that hold the panel in place in the rear of the washer.
4. Slide the top panel back, then it lifts off.
5. The water inlet valve is located in the left rear of the washer as facing from the front.
6. Remove the rubber hose leading from the valve and the electrical connections.
7. Remove the mounting screws holding the inlet valve in place.
8. Re-install new valve using these steps inthe reverse order given.
I hope you find this information helpful. If you have further questions, please post back and let me know.
Posted on Jun 06, 2008
If this is a front loader this is a common problem. Unfortunately, it is also a very extensive project (about 8 hours). The tripod supports that attache the drum to the center spindle commonly break. The remedy is to replace both the front and rear tub, and the basket as well. It is also recommended that you replace the drain pump as well. Generally, they will cover the parts (not including the drain pump) under warranty but the labor will be a customer pay.
Posted on Oct 19, 2008
Usually this is due to the tripod mount on the back of the drum cracking. Simply replacing the bearings does not help in most instances. The only true remedy is to replace the drum, along with the front and rear tubs. These are usually covered under warranty but the labor (6-8 hours) is a customer pay unless the unit is very new. Also, it is recommended that you replace the drain pump as well when performing this repair. It is a good idea to get this looked at as soon as possible as more damage can incur. I have seen them vibrate so violently that they break the control boards above the drum. If you give whirlpool an earfull, they may or may not offer some help on the bill.
Posted on Oct 23, 2008
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