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I have a vtech v.smile and it keeps restarting and

I have a vtech v.smile and it keeps restarting and won't pick up any games that I plug into it I just got it today and I tryed the hold on to the on botton for 45 sec it didn't work and mine don't have a restart botton

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  • Master
  • 1,013 Answers

Sounds like you got a bad unit. I would return it.

Posted on Jul 30, 2013

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Posted on Jan 02, 2017

MMCreations
  • 8 Answers

SOURCE: My daughter v smile pocket does not work

Sounds like the contacts on the games need to be cleaned. On the game cartridge, push back the little cover and clean the gold colored contacts on both sides. I use a cotton ball or q-tip with alcohol on it. Let it dry before you put it back in the v.smile.

Posted on Dec 10, 2008

  • 1 Answer

SOURCE: Game will not start

Turn the cartridge the other way and try pushing it in with the game name facing towards you. This should work.

Posted on Dec 30, 2008

  • 13 Answers

SOURCE: v tech pocket smile

Hi i'm Ryan, my daughters did the same thing, I removed the battery cover and there is a small pin hole with a reset button in it, try resetting it. I did and it came back on and works fine.

Posted on Dec 31, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: v smile learning systems keeps restarting

Unplug the system from the power supply for about 15 seconds and try one more time. If that fails:
Make sure the power cord is plugged in and that the red/white/yellow cables are plugged properly into the TV. Also, as you plug the red/white/yellow cables into the TV, make sure you turn the TV to the right channel - it is different for every TV. For instance, the red/white/yellow on the front of my Sony is labelled Video 2 - yours might be labelled FRONT, AUX, or something else.

Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Posted on Jan 04, 2009

ThaMp3Doctor
  • 8596 Answers

SOURCE: new Vtech Smile won't advance to games in TV Mode

Try plugging the joystick into the opposite port - if it is on the Player 2 port, plug it into Player 1, etc. If it works in one port, but not theother, then one of the ports is bad/damaged. If it doesn't work in either port, it is the joystick itself. Replacement joysticks can be ordered from VTech, Amazon, Target or Walmart.

Other troubleshooting methods:

1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.


-Tha Mp3 Doctor

Posted on Jan 04, 2009

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1 Answer

I bought my children the V-tech smiles gaming system, it's been put away for 6 months tried to plug it in today, the controller won't work. any suggestions.


does the controler take batterys make sure controler is pluged in all the way if all else fails maybe a damaged wire under the plastic since the controler is not wireless the little wires under the plastic are prone to breaking it may have a warranty to it there should be a number on the box or station itself

Dec 01, 2010 | Vtech V.Smile TV Learning System

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Need to clean games and games keep freezing on my son


You can use a pencil eraser to clean the contacts on the game cartridge

May 07, 2009 | Vtech V.Smile Smartridge: Dora's Fix-It...

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Vsmile keeps turning off


Here's the solution to your V smile: Oxidized connectors! Remeber the original Nintendo back in the 80s? You had to repeatedly reinsert the cartridge so that it would work properly. The V smile has the same problem. They use tin plated copper contacts on the game cartridges as well as the internal connector. All newer electronics use gold plated contacts because gold does not oxidize (rust, corrode). You'll need a very fine sheet of sandpaper. Start by lightly sanding the game cartridge connector (you have to expose the contacts by pushing the plastic part in). Make sure you wipe the contacts clean with a rag, and do not touch the contacts with your fingers! Then you have to do the same with the console's internal connector. The danger here is bending one of the pins inside so be very careful. The real solution to this would be to replace the connector but no one sells it (checked ebay, Vtech). Should last a couple of months to a few years, depending on relative humidity and use. If your V smile turns on normally without a game cartridge, then this is your problem. Symptoms vary from no power to corrupted graphics to no sound as well as random turn off (with a cartridge, no problems without a cartridge). I've done a few lately and all are working like new. Let me know how it goes, but I take no responsability for bent pins, damaged connectors, fire, earthquake,...

Feb 10, 2009 | Vtech V.Smile Pocket

1 Answer

Game will not start


Turn the cartridge the other way and try pushing it in with the game name facing towards you. This should work.

Dec 29, 2008 | Vtech V.Smile TV Learning System

1 Answer

My daughter v smile pocket does not work


Sounds like the contacts on the games need to be cleaned. On the game cartridge, push back the little cover and clean the gold colored contacts on both sides. I use a cotton ball or q-tip with alcohol on it. Let it dry before you put it back in the v.smile.

Dec 09, 2008 | Vtech V.Smile Pocket Pink Electronic...

1 Answer

I Buy the Vtech V.Smile TV Learning System and it donot work


Make sure the power cord is plugged in and that the red/white/yellow cables are plugged properly into the TV. Also, as you plug the red/white/yellow cables into the TV, make sure you turn the TV to the right channel - it is different for every TV. For instance, the red/white/yellow on the front of my Sony is labelled Video 2 - yours might be labelled FRONT, AUX, or something else.

Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Nov 24, 2008 | Vtech V.Smile TV Learning System

1 Answer

V smile learning systems keeps restarting


Unplug the system from the power supply for about 15 seconds and try one more time. If that fails:
Make sure the power cord is plugged in and that the red/white/yellow cables are plugged properly into the TV. Also, as you plug the red/white/yellow cables into the TV, make sure you turn the TV to the right channel - it is different for every TV. For instance, the red/white/yellow on the front of my Sony is labelled Video 2 - yours might be labelled FRONT, AUX, or something else.

Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Nov 23, 2008 | Vtech V.Smile TV Learning System

1 Answer

New Vtech Smile won't advance to games in TV Mode


Try plugging the joystick into the opposite port - if it is on the Player 2 port, plug it into Player 1, etc. If it works in one port, but not theother, then one of the ports is bad/damaged. If it doesn't work in either port, it is the joystick itself. Replacement joysticks can be ordered from VTech, Amazon, Target or Walmart.

Other troubleshooting methods:

1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.


-Tha Mp3 Doctor

Sep 28, 2008 | Vtech V.Smile TV Learning System

5 Answers

V-smile will not turn on


My kids had there v-smile for about 11 months then it would not turn on so I called the v-tech help line 1-800-521-2010 I had to stay on hold for about 30 minutes then had to deal with a lady that was very rude to me but she did help solve the problem...she told me to unplug the adapter, take out all batteries and make sure everything is unhooked from the game then hold the on button down for 1 minute (NOT THE ON AND OFF) and that will restart the system.. I made sure i tried it before i got off the phone with the lady because i didnt want to wait another 30 minutes to talk to someone again...It did help my problem...hope this helps you.

Jul 13, 2008 | Vtech V.Smile Adapter

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