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The DC25 won't go in the up right position. It is

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  • Vacuums Master
  • 18,394 Answers

Here is the problem the peg as come out of the groove it runs in this video will show you how to fix it

Posted on Jul 26, 2013

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SOURCE: Hi My Dc25 will not go back upright.




The red foot release pin jumped track. Check out my video on you tube

http://www.youtube.com/watch?v=JX7axXoYfIc

Posted on Apr 06, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: I have a dc25. The part that you step on to

    Hi there,

    Sorry to hear you're having difficulties with your DC25. From what you've described, it sounds like the stabiliser pedal has become misaligned. This is easy to correct - please take a look at the video embedded below.

    Hopefully you should be able to resolve the issue. However, if you need further assistance, please get in touch with us directly so one of our experts can offer advice. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Jul 28, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: My dyson dc25 wont stand upright

      Hi there,

      I'm sorry to hear you're having difficulties with your DC25. If part of the stabiliser mechanism has snapped off, you'll need to get in touch with us directly so we can provide further assistance. If a repair is necessary, this should be covered by our 5-year guarantee as long as it's been used in accordance with the terms and conditions listed in the user guide. All you need is your proof of purchase.

      You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US). We'll look forward to hearing from you.

      Kind regards,

      Jack
      Dyson Online Customer Support

      Posted on Dec 14, 2011

      askdyson
      • 2572 Answers

      Official advice and support for Dyson technology

        Verified Fixya Pro

        SOURCE: My Dyson DC25 won't turn on when in the upright position.

        Hi there,

        I'm sorry to hear you're having difficulties with your DC25. This issue sounds unusual, and we'd appreciate the opportunity to provide further assistance. Please get in touch with us directly by calling free on 0800 298 0298 (UK), or 1-866-693-9766 (US) - it will help if you have the machine to hand when you call.

        We'll look forward to helping you resolve this.

        Best wishes,

        Jack
        Dyson Online Customer Support
        http://www.dyson.com

        Posted on Feb 06, 2012

        small6363
        • 18394 Answers

        SOURCE: I can't get the wand fully back down on my Dyson DC25

        the hose will be twisted you need to untwist it this video will show you

        Posted on Oct 21, 2012

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        Hi there,

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        Jack
        Dyson Online Customer Support

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        Hi there,

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        My dyson dc25 all floors vacuum cleaner won't stand up properly to vacuum, flush with the floor.so it doesn't work.any suggestions as to what to do to fix this problem.please and thank...


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        http://www.dyson.co.uk/support/help.asp?article=1983&product=DC25-ALLFLOORS

        You should find it's easy to resolve the issue. However, if you're still experiencing difficulties, please get in touch with us free, on 08002980298 (UK), or 1866MYDYSON (US) so we can provide further assistance.

        Kind regards,

        Jack
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