Question about HP Photosmart C5180 All-In-One InkJet Printer
If you observe an INK SYSTEM FAILURE message or 'Oxc' error then the permanent PRINTHEAD may be electrically damaged (unfortunately it is not replaceable; you can verify this by performing the following):
To bypass INK SYSTEM FAILURE message please see the HP Printer Diagnostics Tests file (pdf) for instructions: http://inkjet411.com/?page_id=1813
Verify the permanent built-in PRINTHEADs electrical performance inside this legacy printer model by running the TAP 43 diagnostic test (either one of the procedures below applies to all printers which use HP02 or HP363 ink cartridges): For additional HP02 support information, please visit our HP02 system support page which includes videos of everything mentioned below: http://inkjet411.com/?page_id=1372
A.HP02 ink-series printers with KEYPAD (i.e. keypad numbers 1-9)
Tap 43 PRINTHEAD Health Diagnostics:
Video Procedure: http://inkjet411.com/?page_id=2391
1.Press * and # keys simultaneously.
2. "Enter Special Key Combo" will be displayed.
3.Press 123 to display the 'Support/Service' menu.
4.At 'Support/Service' menu, click the Right Arrow 3 times until Special Reports menu is displayed.
5.Select Ok, then click Right Arrow 2 times until the 'print-mech button tap' menu is displayed.
6.Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed. Use the Left Arrow if you need to decrease numerical count.
7.Select Ok. The test page prints.
8.Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD 'Pen Status' will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed and may need to be replaced (if part is still available). It is suggested to perform the 'Printer Reset' procedure below to first rule out printer firmware related problem.
B.HP02 ink-series printer models that DO NOT HAVE a KEYPAD:
Internal Test Print:
1. Press the Menu button, press the Right Arrow button to select 'Tools', and then press 'OK'.
2. Press the Right Arrow button several times to select 'Print Test Page', and then press 'OK'. The test page prints.
Tap 43 PRINTHEAD Health Diagnostics - See Video Procedure: http://inkjet411.com/?page_id=2377
1. Turn ON the printer.
2. Press and Hold the "Print Photos" & "Red Eye Removal" buttons.
3. Release both buttons.
4. You will see a new screen that says, "Enter Special Key Combo"... The Key combo is: press and release in sequence the "Red Eye Removal", "Print Photos", and then "Red Eye Removal"
5. Scroll through the menu by pressing the right arrow button until the display says 'Special Reports'.
6. Select Ok, then press the arrow button until the 'print-mech button tap' menu is displayed.
7. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed.
8. Select Ok. The test page prints.
9. Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD 'Pen Status' will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed (unfortunately the PRINTHEAD is not replaceable). It is suggested to perform the 'Printer Reset' procedure below to first rule out printer firmware related problem.
NOTE: Costco USA/Canada, Fry's Electronic's, Microelectronics (along with some Best Buy stores in Canada) provide a top-notch refilling/chip re-programming service today...check it out:
For additional and advanced HP printer diagnostics, please visit: http://inkjet411.com/?page_id=1813
To help solve other HP02 ink-series printer/printing related issues please visit http://www.inkjet411.com
Posted on Dec 04, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: ink cartridge error
Check the date on your ink cartridge. I bet it has expired. If you put in a "new"cartridge but it is even an HP one with an older date, it may not work.
I had my printer stop in the middle of a print job. It was printing fine and suddenly would not print. So I refilled the cartridge with an ink kit I had on hand and reinserted it--no go! Then I opened a remanufactured cartridge I had bought some time ago and inserted it. No go, despite the fact I could see ink coming from the jets. I finally gave up and bought a new HP ink cartridge, and it worked just fine. But it bugged me why the new one would work and the other two that seemed just fine would not.
Later I learned that HP has a chip that reads the expiration date on the cartridges and that is what keeps those old ones from printing. I found one trick of setting my date on my computer back to a year earlier than the exp date on the cartridge. I saw the date on the remanufactured one I had tried earlier was 2005, so I set my computer date to today's date but year 2004. After forcing me to do print alignments several times and take the remanufactured cartridge out and put it back, I got it to print just fine. And that 2005 cartridge that would not work earlier is what I am printing with right now.
Posted on Oct 29, 2007
SOURCE: HP Photosmart 8250 Ink System
Ink system failures is a very serious problem on HP printer systems. If you have this problem you should be ready to replace your printer. However there are still troubleshooting steps that you can do to try to resolve this problem. try this Ink System Failure Trouble shooting guide.
Posted on Jan 02, 2009
Check page 10 in the manual at this link:
If the "Resume" & "Power" buttons & lights are the ones you refer to, then here is a page explaining how to resolve this issue:
Posted on Jul 21, 2009
SOURCE: My printer keeps saying "Ink
Have you tried these solutions?
Posted on Jan 19, 2011
Tips for a great answer:
Aug 27, 2013 | Canon PIXMA MG2120 - Multifunction ...
May 16, 2012 | HP Photosmart C5180 All-In-One InkJet...
Jul 15, 2011 | HP Photosmart C5180 All-In-One InkJet...
Nov 10, 2009 | HP Photosmart C7180 All-In-One InkJet...
Jul 03, 2009 | HP - HP Photosmart 8250 printer
May 31, 2009 | Brother DCP 165C Compact Color Inkjet...
Sep 15, 2008 | Kodak EASYSHARE 5100 All-In-One Printer
Jun 17, 2008 | HP - HP Photosmart 8250 printer
Sep 01, 2007 | HP PSC 1315 All-In-One InkJet Printer
94 people viewed this question
Usually answered in minutes!