Question about Office Equipment & Supplies
I have a 4690 with the message " wrong toner cartridge installed" after I replaced the magenta toner with a new OEM one
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I just got off the phone with KM tech support for the same problem with my 2430dl. Take out the drum and remove the toner cartridges, then look inside the printer. You will see a piece of glass about 6" long. Next to it, on the right side of the printer, there is a little white plastic enclosure that contains three spring-loaded contacts; this is the sensor that reads the chips on the individual cartridges. First, try cleaning the three contacts with a swab/alcohol, as well as the chips on each cartridge. If this doesn't solve the problem, then the problem is likely with the sensor. The part number should be 4139-6306-02, and it runs about $5. This should solve the problem.
Posted on Jan 26, 2009
A 'print spooler' is a range of memory either internal to the printer (sometimes called 'buffer memory') or set aside from the RAM in your system.
A fatal error normally means the material you tried to print has been lost and must be sent to the printer again.
If the error continues to show up, you may have bad printer memory or perhaps the driver software in your system has gotten stepped on by the operating system and needs to be reinstalled.
Windows loves trashing files to keep life exciting.
This problem is not related to the drum or toner cartridge.
Posted on Oct 10, 2009
Tips for a great answer:
May 13, 2016 | Konica Minolta Office Equipment & Supplies
Jan 27, 2016 | Konica Minolta Magicolor 4690 MF Laser...
Nov 14, 2015 | Konica Minolta Office Equipment & Supplies
Apr 06, 2014 | Konica Minolta magicolor 4650DN Laser...
Nov 11, 2010 | Konica Minolta magicolor 2430 DL Laser...
Oct 21, 2009 | Konica Minolta PagePro 1350W Laser Printer
Jul 15, 2009 | Konica Minolta magicolor 2430 DL Laser...
27 people viewed this question
Usually answered in minutes!