Question about GE Wireless Optical Mouse

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Recently bought mouse does not connect or install drivers

I've searched all over looked for drivers, replaced batteries, changed ports. Nothing helped the instructions don't tell me anything I don't already know and the model number appears no where on the internet not even on the product site. It's model # is 99917 Rev.S4 If anyone can please help me with this it'd be greatly apprecaited.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Frozen mouse pointer

I had same problem. While I have only recently "fixed" it, I'm not sure how long-term the solution is, yet. From control panel, double-click mouse, select the "Hardware" tab and choose "Properties" button. Select the "Advanced Settings" tab, and lower the "Sample Rate" to 60 reports/second. Mine was set at 100 r/s. I also increased the input buffer to 120 (having no idea of what a normal buffer size might be). Anyway, on reboot, it worked (which is significant progress, since every reboot before, I had to uninstall drivers, remove mouse cord, scan for changes, plug in mouse, then scan for changes again, /sigh). Good luck.

Posted on Jan 03, 2007

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  • 1 Answer

SOURCE: GE Wireless mouse 97990 Rev 4 stopped working

From the Jasco website, some other options to try: Batteries: Tracking can be affected by low or dead batteries. Try replacing the batteries with a fresh set and test the tracking. Although you can use rechargeable batteries, alkaline batteries have been found to have the longest battery life. Interference with other electrical products: Other electrical devices may interfere with the radio signal that the mouse uses to communicate with the receiver. Try placing the receiver in a different location, away from the monitor, zip drives, and other electrical devices. Also, try rotating the receiver so it is on its side (or back). Range of the receiver: GE cordless pointing devices can transmit a signal up to 2 meters (appr 6 ft). Make sure the receiver and mouse are within the 2 meters of each other.

Posted on Jun 01, 2007

yooperbud
  • 8637 Answers

SOURCE: philips freeline wireless keyboard and Mouse

Have you tried re-installing the software for the keyboard & mouse. It sounds like a driver is missing and the best way to solve it in most cases is to re-install the software from the disk that came with the Keyboard & Mouse. Hope that helps. Bud

Posted on Jan 05, 2009

yooperbud
  • 8637 Answers

SOURCE: 98763 stop working

Did you try putting in new batteries.

Normal 0 If the mouse doesn't have a little door to open on the bottom, then try this.
Just behind the Left and Right keys where your hand rests, apply firm pressure down on the cover and slide to the rear. Some mouse manufactures have used this type of access to replace the batteries.


Normal 0 If it’s a wireless GE mouse turn it on by pushing the button on the bottom and hold till the red light comes on. Assuming the computer is running, press the Blue light on the Receiver and press the button on the bottom of the mouse and it should start tracking on the monitor.
Hope this helps. Bud

Posted on Jan 20, 2009

yooperbud
  • 8637 Answers

SOURCE: 97990 Rev. 4

Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud

Posted on Mar 25, 2009

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