Question about SanDisk Sansa e250 MP3 Player

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Broken Screen? Well I dropped My Sandisk e250 MP3 Player. The screen just went all white and I have a small crack on the bottom right corner with ink or something black coming out. It still works and everything. It's just the screen. HELP!!!! I love this thing so much!

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Re: Broken Screen?

The same thing happened to me. pretty much, all u can do is go to the place u bought it, and see if u can get it fixed, or to buy another one. the upside of buying a new one is if u ever need parts, like a headphone jack, etc., u get get it from the other one. i suggest getting one of ebay, if u can get a non-functional one with a working screen, it will be cheap and ull get a new screen. hope this helped!

Posted on Sep 23, 2007

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The plastic screen isn't broken, but when I turn it on, it appears as broken.

if there are no visible marks or cracks on the plastic case itself then it sounds like the LCD screen behind the plastic protective screen is cracked or damaged (especially if its been dropped, or had a lot of pressure put on it e.g. left in a pocket when sitting down, heavy object on it), if its new i would consider taking it back with the receipt for a replacement.

otherwise it will need someone with some repair skills to replace the screen.

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Hello shaffycat,

Sorry to hear about the screen on your Sansa E250 MP3 player. It sounds like the Liquid Crystal Display screen has broken. It's possible that the damage is repairable but to be honest due to the high cost of electronic repair it may not actually be cost effective to do so.

You can contact SanDisk to get service information. They can give you a basic idea of what it would cost to get an estimate on repairs and the average cost. Their webite is

Best Regards,
"Go Ahead. Use Us."

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Contact sandisk to check to see if your device is under warranty...the number for sandisk is 1-866-726-3475
I hope that helps
Please rate accordingly
Thank you

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check ebay - e250 sansa repair for partially functioning units with a good screen. I am still looking for instructions for the replacement procedure though....good luck, we have the same issue...

Apr 11, 2007 | SanDisk Sansa e250 MP3 Player

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