Question about GE 21028GE3 Cordless Phone

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Intermittent ring and now fading display

Hi, I recently posted a problem concerning the ring, or lack there of, on my cordless phone system (GE21028GE3). I tried the solution posted to no avail; however, I neglected to post that the cable modem runs first into the home security system then out to the rest of the house, although I applied the solution to the system, bypassing the security system and running the phone directly from the cable modem, the end result produced no change to the problem previously reported. Is there a device available to increase the "fake" generated ring signal from the modem in order to reclaim my phone system as GE can offer no rebate or coupons toward the purchase of a compatible phone system due to the phone system (coincidently) being out of warranty; isn't that always the case when something goes wrong?, you'd think for what we spent on the system, I could get SOME assistance from the manufacturer. Thanks for the advice. Datalore

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Re: Intermittent ring and now fading display

You may have the problem fixed by now; but I had the same thing happen to me with the same phone and also hooking up to a voip type phone connection. The person installing it hooked it from the modem straight to the phone. He didn’t know why and when he left I still had the problem. The problem being the phone would not ring. After thinking about it I decided to hook the modem phone line to my house phone wiring and then hook the phone to the phone house wiring. It worked and I am not sure why but I think that the house phone wiring is grounded and that makes more voltage for the ringer

Posted on Dec 16, 2007

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One one ring tone with incoming call..........

Make sure the ringer is on .
• Make sure the telephone line cord and power adapter are plugged in properly .
• The cordless handset may be too far from the telephone base. Move it closer to the telephone
• There may be too many extension telephones on the telephone line to allow all of them to ring
simultaneously. Try unplugging some of them.
• If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact the local telephone company (charges may apply).
• Other electronic products can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from the following electronic devices: wireless routers, radios,
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
• Test a working telephone at the telephone jack. If another telephone has the same problem, the
problem is in the telephone jack. Contact your local telephone company (charges may apply).
• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
• Remove and re-insert the battery and place the cordless handset in the telephone base.
• Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute
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Intermittent Ring

Sounds like you are having a problem with the generated ring signal from the cable phone service. An old fashioned Ma-Bell ring signal is a pure 90v AC 30hz pulse. Your cable box needs to generate a simulated ring signal from a DC power supply. I have seen many examples of this fake ring signal not cooperating with specific phones. It's a long shot but your phones MAY have a setting for the phone line(s) (A/B) (Analog/Digital) etc... of you can find a setting dealing with the "CO line", "phone line" etc.. try changing it. I am surprised another phone in the loop will help the ring signal at all. I would think it could only weaken it. Try plugging your phone in question directly into the cable line instead of having the whole house connected. The ring signal may be trying to power too many devices or weakened by something connected to the network. Other than that, you are dealing with the ring signal generated by the equipment and I'm sure it's not adjustable.

Jun 26, 2007 | GE 21028GE3 Cordless Phone

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