Canon irc2380i When printing in colour from tray 1, there are large pink streaks appearing on the page. Any ideas? Cheers

Dear Sir,

Please clean the cleaning blade and try printing a test page if that does not fix the problem then please try to replace the 'Laser beam scanning unit' But before replacing please try to clean the unit with soft cloth.Hope this would help

kind regards

If you just replaced the toners then the problem is with the new toners. They will require that you print another 25 to 30 pages before the streaks will go away. Then you may continue to print without any issues. Let me know how I may continue to assist you.

The instructions as copied from the Pixma 480 "onscreen manual." (Only the text -- not the images -- could be pasted into the solution. Hope you can follow the text.) Steve G.

Prepare 2 sheets of A4 or Letter-sized plain paper

1. Make sure that the power is turned on, and load 2 sheets of A4 or Letter-sized plain paper in the Rear Tray.

2. Open the Paper Output Tray gently, and open the Output Tray Extension.

3. Print the print head alignment pattern.
- Press the Menu button.
- Select Maintenance, and press the OK button.
- Select Print head alignment, and press the OK button.
Note: To print the current head position adjustment values, select Head alignment print in the Maintenance menu and press the OK button. See Selecting Menus on the Top Menu Screen.)
- Select Yes, and press the OK button to print alignment sheet.
- Check the pattern is printed correctly, select Yes and press OK button.
- Confirm the displayed message and press the OK button.

The Print head alignment screen appears.

4. Adjust the print head position.
- Check the printed patterns, and use the (Left) or (Right) button to select the number of the pattern that has the least noticeable streaks for column A.
Note: If it is difficult to select the best pattern, select the pattern that has the least noticeable white streaks.
(A) Less noticeable vertical white streaks
(B) Noticeable vertical white streaks
(C) Less noticeable horizontal white streaks
(D) Noticeable horizontal white streaks
- Repeat the same procedure to input the pattern number for each column from B to L, then press the OK button.
- Select Yes to continue printing, and press the OK button.
- The second page of print head alignment sheet will be printed.
- Confirm the message for print head alignment, and press the OK button.
- Check the printed patterns and use the (Left) or (Right) button to input the number of the pattern that has the least noticeable horizontal streaks for column M.
- Repeat the same procedure to input the pattern number for each column from N to R, and press the OK button.

f print quality does not improve by the standard cleaning of the Print Head, clean the Print Head deeply. Cleaning the Print Head deeply consumes more ink than the standard cleaning of the Print Head, so clean the Print Head deeply only when necessary.
1. Make sure that the power is turned on.

2. Clean the Print Head deeply. (1) Press the (Maintenance) button repeatedly until y appears.
(2) Press the Black or Color button.
The machine starts cleaning the Print Head deeply. Do not perform any other operations until the machine completes the deep cleaning of the Print Head. This takes about 2 minutes.

3. Check the print head condition.

When the deep cleaning is completed, the LED returns to the copy standby mode. To check the print head condition, print the nozzle check pattern.

See " Printing the Nozzle Check Pattern".

If the problem is not resolved, turn off the power and clean the Print Head deeply again after 24 hours.
If the problem is still not resolved, replace the FINE Cartridge with a new one.

See " Replacing FINE Cartridges".
If the problem is still not resolved after replacing the FINE Cartridge, contact the service center.

Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

NOTE If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE Cartridge whose ink is low.
See " Replacing FINE Cartridges".



You need to prepare: a sheet of A4 or Letter-sized plain paper

1. Make sure that the power is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the Rear Tray.

3. Open the Paper Output Tray gently, and open the Output Tray Extension.

4. Print the nozzle check pattern.

(1) Press the (Maintenance) button repeatedly until A appears.
(2) Press the Black or Color button.

The nozzle check pattern will be printed.

5. Examine the nozzle check pattern.
See Examining the Nozzle Check Pattern.

Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and clean the Print Head if necessary.

1. Check if there are missing lines in the pattern (1) or horizontal white streaks in the pattern (2). (1) Check if lines are missing in this pattern. If yes, the cleaning is required.
See " Cleaning the Print Head".


(A) Good
(B) Bad (lines are missing)

(2) Check if horizontal white streaks are present in this pattern. If yes, the cleaning is required.
See " Cleaning the Print Head".

(A) Good
(B) Bad (horizontal white streaks are present)
Post back!

most probably your "soak" pad need exchange. check your manual and change it. when you "deep clean" heaps of ink is absorbed into the pad exacerbating the problem, not solving it.

remove cartridges first and check them for existence of any foreign matter,

check for presence of debris under the head and parking place, remove if any,

i would suggest cleaning of printheads, albeit this can be risky (check first if your ink is soluble in water, isopropyl alcohol or methylated spirit, use that which solve your ink without clumping as cleaning agent), remove cartridges and allow appriopriate solvent to sit few second on metal rasters, wipe them with clean absorbing tissue and repeat procedure till solvent is "sinking" through the net.

remove old and install new absorbent pad under the print heads,

re-install inks, print rest page and then "normal" page. ink on first test page maybe very weak as solvent need to go through first.

if you follow the steps correctly, your should have clean print on the end.

"deep cleaning" is just waste of time, effort and ink. it is better if you create yourself a document with alternative lines of all three basic colours and black and then print it.

Hi alexgallo01
Do you get other colours except pink?
If that is the case,reasons could be:
1. there is not enough RED or BLUE in the cartridge.
2. you haven't selected pink colour on the text or images you are trying to print.
If you are typing a document highlight the text you want in pink, and choose PINK color for the font.
Then print the document. The printer will use color closest to your choice, if it does not have the exact color.
Hope this will help.
If it help you, please give a rating
Cheers
luciana44

Had a similar problem. Tried lost of things. In my case, the streaks cleared up after I cleaned the toner drum.

the print head for magenta and cyan (might be also Yellow) is dirty. you can try to clean it with warm water, or replace a new print head.

I'm sure a gremlin fixed it, because I have no idea....

First, do the streaks only appear on copies and faxes made using the document feeder? If yes, the thin strip of glass just left of the large platen probably has has a speck of dirt on it. The speck shows as a streak when the page scans over it. Clean with window cleaner, Viva towels and elbow grease. If you shine a flashlight on the glass its easier to find the specks.

If the streaks appear and you are not using the feeder tray, then call for service.