I bought a colored cartridge yesterday and installed the same and followed the steps as indicated. Cleaned the contacts etc a number of times.
Now when I go to print the printer does not work. When I clean the nozzles it only prints yellow and Magenta but not Cyan and black.
The peacock comes out very dull reddish.
I talked with lex mark Tech on line but of no avail.
Can somebody help me get this working.
BTW before I installed the colored cartridge the printer was printing black and it was oK.
Now its gone bye bye..
How did you cleaned the contacts? By using of what materials. The contact points are very sensitive and you should not rubbed with bare hand.
However, once again, i want to request you to buy another original cartridge and install carefully in your printer. If this doesn't solve your problem, please contact the manufacturer.
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The flashing light could indicate either a communication problem between
one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge
carrier has stalled. Please follow the steps below to fix the problem:
Remove the sheets of paper from the feeder. Make sure there are no
foreign objects or debris in the feeder.
Open the printer cover and remove both the cartridges.
While the cover is open, ensure there are no paper jams and the
cartridge carrier is free from obstructions.
Close the printer cover.
Re-brick your printer. Pull out the power supply, black box where the
power cord is plugged in at the back of the printer, and put it back after 30 seconds.
When the printer turns on, reinsert one cartridge first.
Close the printer cover and check the light status.
If light on printer is normal, open the printer cover and reinsert the
other cartridge. Check the light status.
Replace whichever cartridge is causing the light to flash with a new
cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.
Load some paper. Try to print a document again to verify that the
problem is fixed.
Make sure that you are inserting only genuine Lexmark cartridges in your printer. Removing then re-inserting the color cartridge into the printer is a quick to minor cartridge communication issues.
Make sure that your color cartridge still has substantial ink level for printing using the Lexmark Solution Center software on your computer.
Click Start > Programs > Lexmark X74-X75 > Lexmark X74-X75 Solution Center. Check the ink levels.
If color ink level is still good, then it probably just needs some cleaning. Print quality issues can be due to dirty or clogged print cartridge nozzles. From the Maintenance tab in the Lexmark X74-X75 Solution Center, click Clean print nozzles to fix horizontal streaks. Your printer will then print a test page. Try to print a color page again to verify that the problem with the blue color is fixed.
If the problem continues, try to insert a different known working color cartridge to identify if it's a faulty cartridge issue.
The flashing light could either indicate a cartridge problem or the printer carrier has stalled.
Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed. To do the hardware test, follow the steps below:
Switch the printer off.
Put one sheet of paper into the paper feeder.
Press and hold the power button and the paper feed button for three seconds until the power light comes on.
Release both buttons. After three seconds, the printer will start to print. You should obtain a page containing a series of horizontal color lines, and a thick black line below these. All the lines should be solid.
When the test is complete, switch off the printer. NOTE: If you do not turn off the printer, it will keep on printing this page.
To check if you have a cartridge carrier stall, follow steps below:
First unplug the printer.
Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
Once the cartridges have been moved across, you can clip them out.
Try to print without the cartridges in the carrier.
If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.
run the print head cleaner tool using the lexmark software. since you hardly used the color the print head nozzle is dried up and needs to be clean.
run the print head cleaner atleast 5-10 or more times as needed.
Try to reseat your cartridges. Unplug and replug your printer into the power source to reset itself. If that doesn't help, try to clean your cartridges and check if print quality improves. If you're using Windows, go to Start -> Programs -> Lexmark X74-X75 -> Lexmark X74-X75 Solution Center -> Maintenance -> Clean print nozzles to fix horizontal streaks.
When you print a color document do you get any color output ?. You may want to try to print a test color document, consisting of say Red, Green and Blue color blocks. If any of the blocks is missing you may want to replace your color cartridge.
even though you have ink coming out of the cartridge, if it's more than a few months since it's pumped any ink, it can be clogged internally, blotting with paper doesnt always work.
Try a new cartridge, or buy a new printer, it's usually cheaper now to get a whole new printer than it is to replace a set of cartridges.
consider it's a few years old now
Have you run print head alignment? or To clean the cartridge carrier contacts on the printer, do the following:
1. Power off the printer and remove it from the mains supply.
2. Open the printer lid so that you have access to the cartridges.
3. Pull gently on the ribbon cable connected to the carrier until the carrier is accessible.
4. Remove the cartridges.
5. Using a dry, clean cloth, wipe the contacts of the carrier gently from top to bottom.
6. Repeat Step 5 on the second carrier slot (where applicable).
7. Reinsert the cartridges and close the lid.
8. Reconnect the printer to the mains supply and turn on the printer again.
Let me know what happens.