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Let's start from the basics and go through the set-up.
Are you connected via HDMI? Sound should go through this connection but it could depend on your computer's output.
Are you connected via VGA (blue connector) or DVI (white connector)? These need a separate audio lead to hook up the speakers to the computer's output.
If these are ok, is the volume on the monitor up and also in the computer's sound settings? Feed the volume at full from the computer and use the monitor volume to adjust the sound levels.
Is it for all sound or specific programs that don't have sound? Check the volume mixer settings for each program running to adjust the volume for these items.
Is your sound muted? Is the volume turned down to zero? Is the device driver installed and working? Is the cable connected from the computer to the monitor? What is the make and model of your monitor and the model of your desktop computer? Desktop towers don't usually have internal speakers.
If you have one button that decreases the volume, then there is a second button that increases it. Either that or the menu button is used to assign an up or down function to the volume. You can't improve the quality of the internal speakers. But a good set of external ones!
There should be an audio cable coming out of Monitor, you'll need to plug that cable in the ouput jack of sound card, turn on/increase the volume of the speakers using the switch, slider present on the monitor and then check. you may also consult the manual that came along with the monitor.
What kind of monitor is it? What kind of sound is it?
Many companies will let you access and print out their manuals for free online if you input your model and make on their website. Search under "manuals".
Also, the HP w22 LCD I have has internal speakers whose settings and volume levels are controlled through the buttons on the front bottom of the monitor. The monitor has a 'PC Audio In' jack on the back side, which is used to input the digital signal from the back 'audio output' jack of the computer desktop. This HAS to be plugged in with a specific audio cable to power (transmit the digital signal to) the internal speakers.
Check your settings for your external speakers by clicking on 'control panel', then 'hardware', then 'speakers' (IF your computer has located them, meaning that they're plugged in with their driver downloaded). You should be able to configure the speakers and test them for sound.
Windows may have a 'volume mixer' on your taskbar that controls the levels of your Windows application sounds, your device (speaker) sounds, and the Media Player(s).
On the back of your set there are 2 switches that tell the tv whether you are using the internal speakers or the external speakers.
Make sure the switches are set to internal so the speakers in the TV receive the sound signals. If they're set to internal maybe the internal speakers are bad. Set the switches to external and hook up external speakers to the speaker terminals on the back of the TV. If neither setup works then it sounds like an output transistor or related parts.
I have the same monitor. There is a way to turn down the volume for the internal speakers. Go to Main menu on the monitor, Advance settings, then into Audio Feed Back. Then adjust the volume from there.