Question about HTC Touch Dual P5500 Smartphone

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I went cleaning my htc p5500 screen with a dap clothes and rub it up and down now the touchscreen isnt working,jus would like to know if i reboot it will the touchscreen work?

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FOLLOW this steps and fix it. God bless you

  1. Hard Reset
    • 1
      Pull out the stylus from the back of the HTC Touch Diamond or the side of the HTC Touch Pro.

    • 2
      Using one hand, press and hold the volume down button on the left side of the device, the power button on the top of the device and the circular button on the face of the device. It is generally easiest to hold the volume down button with your thumb, have your palm over the LCD, press the power button with your index finger and the circular button with your pinky.


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    • 3
      Continue to hold the buttons down while you turn the device over to access the back side. Use the stylus to press the "Reset" button, located near the end of the stylus cavity on the Diamond, and by the port on the bottom of the device on the Touch Pro. Release the "Reset" button, but do not stop holding the volume down, power and circular buttons.

    • 4
      Turn the HTC Diamond over and watch the LCD. When a message appears saying that this operation will delete your data, release the three buttons. Press the volume up button to complete the hard reset.

    Clear Storage
    • 5
      Slide your finger to the right along the bottom of the LCD until the "Settings" option appears. Tap "All Settings" on the device.

    • 6
      Tap the "System" tab on the screen and then tap "Clear Storage"

    • 7
      Select the drop-down box and choose "Clear Storage Only." Type "1234" into the text box confirming that you do want to delete your information and then press "Yes."

Posted on Jul 25, 2013

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Posted on Jan 02, 2017

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Cleaning touchscreen without damaging it.


Proper cleaning of a Touchscreen


  1. Step 1 Turn off both the computer and touch screen. This way, you can see everything that needs to be cleaned. Some touch screen applications has a cleaning mode which turns off the screen for the specific purpose of cleaning. However, the monitor's brightness can make you miss some areas.
  2. Step 2 Wet a soft, lint-free or microfiber cloth with distilled water. Wring out as much water as you can. Make sure the cloth is damp but not wet. Wipe the screen in a gentle motion to remove dust, oil, or fingerprint smudges off.
  3. Step 3 Another option is to use a screen cleaner kit that includes antistatic wipes. You can buy this at various electronic or online stores. Spray a little solution on a wipe then rub it gently across the screen.
  4. Step 4 Finish cleaning the touch screen with a dry lint-free cloth to wipe any excess moisture, then turn it back on.
If you found this information helpful, please give me a big thumbs-up when you rate my answer. Thank you.

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