Question about HTC Touch Dual P5500 Smartphone

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I went cleaning my htc p5500 screen with a dap clothes and rub it up and down now the touchscreen isnt working,jus would like to know if i reboot it will the touchscreen work?

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FOLLOW this steps and fix it. God bless you

  1. Hard Reset
    • 1
      Pull out the stylus from the back of the HTC Touch Diamond or the side of the HTC Touch Pro.

    • 2
      Using one hand, press and hold the volume down button on the left side of the device, the power button on the top of the device and the circular button on the face of the device. It is generally easiest to hold the volume down button with your thumb, have your palm over the LCD, press the power button with your index finger and the circular button with your pinky.


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    • 3
      Continue to hold the buttons down while you turn the device over to access the back side. Use the stylus to press the "Reset" button, located near the end of the stylus cavity on the Diamond, and by the port on the bottom of the device on the Touch Pro. Release the "Reset" button, but do not stop holding the volume down, power and circular buttons.

    • 4
      Turn the HTC Diamond over and watch the LCD. When a message appears saying that this operation will delete your data, release the three buttons. Press the volume up button to complete the hard reset.

    Clear Storage
    • 5
      Slide your finger to the right along the bottom of the LCD until the "Settings" option appears. Tap "All Settings" on the device.

    • 6
      Tap the "System" tab on the screen and then tap "Clear Storage"

    • 7
      Select the drop-down box and choose "Clear Storage Only." Type "1234" into the text box confirming that you do want to delete your information and then press "Yes."

Posted on Jul 25, 2013

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Posted on Jan 02, 2017

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Whats the name of the firmware i suppose to use for HTC P5500?


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b> The Touch Pro2, manufactured by HTC, is a smartphone designed to be used with the Verizon wireless phone network. This smartphone combines a cell phone, PDA, MP3 player and wireless Internet access into a small, portable device. If the device begins malfunctioning or freezing, you can perform a soft reset. A soft reset does not delete any of your saved information. It shuts the phone down and reboots the phone to the Verizon Today Welcome Screen.

Pull the stylus upward to remove it from the side of the phone. Push the back cover upward using your thumbs until it pops from the back of the Touch Pro2 phone. The back cover can then be lifted away and removed from the phone. Press the "Reset" button, on the upper, left side of the back panel using the stylus tip. The device will now restart and display the Verizon Today screen. Snap the back cover back onto the back of the phone. Touch Screen is Not Working
As most tablet PCs ,Phones and Mp3 players are full touchscreen devices, you use your touchscreen for everything you need to do on your Tablet PC. If the touchscreen stops working, you can't get much use out of your Tablet. Touchscreen issues are caused by hardware or software problems, but check with your manufacturer before attempting a DIY repair.

Hardware Issues Damages to the surface of your Tablet PC can cause the touchscreen to malfunction or stop working entirely. For example, putting pressure on the screen, such as placing the Tablet PC in a bag with other heavy items, can cause cracking along the screen. Exposing the screen to water, even in small amounts, can cause the electrical system within the touchscreen to malfunction. If the electrical system malfunctions, the touchscreen stops working properly. b> Screen Sensitivity b> Pressing the touchscreen on your Tablet PC sends a signal to the internal motherboard. The motherboard then transmits to other components, such as the hard drive. The accuracy of the touchscreen depends on the screen's sensitivity. Many Tablet PCs include a program for calibrating the touchscreen. This program may fix minor responsive issues. Even a small amount of dirt or debris can effect how the touchscreen responds. Cleaning your touchscreen with an electronics cleaner or a microfiber cloth may help improve sensitivity. b> Software Issues b> A driver is a software program that interacts between hardware devices and an operating system, Your Tablet PC needs the right drivers for your OS to work correctly. Outdated or missing drivers can cause the touchscreen to work improperly, or not respond at all. Visit the manufacturer's website to find the right drivers for your Tablet PC. b> Repair b> While you can perform some minor repairs yourself, such as re-calibrating the touchscreen sensitivity or installing drivers, only perform a hardware repair if you have a good working knowledge of electronics, specifically Tablet PCs. Before attempting to repair your device, contact your manufacturer. If your Tablet PC has a warranty, completing an unauthorized repair may make you ineligible for claiming that warranty. Hope this helps

b>

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I solved the problem!
Description of the problem: my touchscreen went crazy (it selected random thins, especially in the bottom region of the screen) quite often and every time i had to lock/unlock the phone in order to fix it... but after 30 sec the problem went back!
Solution: remove the back lid cover, the battery and the sd card; unscrew the 5 screws and remove the second plastic lid; behind the battery slot you'll see three metal flap: when I opened my phone one of them wasn't in contact with the card! I fixed it and I cleaned these three contact with alcohol! Now my Wildfire S works fine!

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Cleaning touchscreen without damaging it.


Proper cleaning of a Touchscreen


  1. Step 1 Turn off both the computer and touch screen. This way, you can see everything that needs to be cleaned. Some touch screen applications has a cleaning mode which turns off the screen for the specific purpose of cleaning. However, the monitor's brightness can make you miss some areas.
  2. Step 2 Wet a soft, lint-free or microfiber cloth with distilled water. Wring out as much water as you can. Make sure the cloth is damp but not wet. Wipe the screen in a gentle motion to remove dust, oil, or fingerprint smudges off.
  3. Step 3 Another option is to use a screen cleaner kit that includes antistatic wipes. You can buy this at various electronic or online stores. Spray a little solution on a wipe then rub it gently across the screen.
  4. Step 4 Finish cleaning the touch screen with a dry lint-free cloth to wipe any excess moisture, then turn it back on.
If you found this information helpful, please give me a big thumbs-up when you rate my answer. Thank you.

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