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Intermittent problem of faxes not being rec'd from various areas

Someone will send a fax and the message on my fax (where the sender would usually display is 'out of area'). Then the fax machine says 'receiving' but shortly thereafter hangs up on the sender. It does not get to the point where the page number being rec'd is identified.

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Re: Intermittent problem of faxes not being rec'd from...

After a detailed discussion on chat, we got disconnected before accepting payment. This is not a problem with your fax, as it seems to be receiving most calls fine. I suggest printing out a report - Menu/Set, 2, 0, 2 - of caller ID history and having the phone company look into it further. Either there is a problem with your phone line, or someone is prank calling your fax from outside of your caller ID service area. Both are problems for the phone company to fix.

Posted on Aug 30, 2007

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I cannot send. It tells me there is No Answer. Receiver tells me everything is ok on their end.

Has the receiver gotten faxes (from other senders) since your problem started? It sounds like the receiving fax is not answering the call. Also to determine if it's your problem or the receiver's problem send a test fax to someone else.

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Hi Fax machines are one of the oldest ways to send document information over a telephone line. Before e-mail became the most popular, and more efficient way to send documents, the fax machine was king. With time, fax machines have become sophisticated machines capable of many functions. No longer found only as a stand-alone machine, fax machines are included in copiers and printers. Faxing can even be done through computer software to a receiving fax machine or printer. So with such a complex machine there are several things that could go wrong. This article teaches you some basic troubleshooting steps.
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  1. If the faxes you are receiving are too dark or light, or ruined by streaks and splotches, play around with the darkness and density settings on your machine. Send a few test faxes until the quality looks good on your end. If the faxes continue to come out poorly, the problem probably lies on the sender's end. If you are the sender, and your documents are coming out badly on the other end, try cleaning the sensors of your machine with a damp cloth.

Aug 08, 2010 | Fax Machines

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I have an HP Officejet v series printer, fax, amd copier. It will send a fax, but it is not received. Someone can send me a faz, it sends, but I don't receive it.

Verify that the sender has the correct fax number.

Call your fax machine from a regular phone and listen for fax tones.

Fax machines are ANALOG devices. Make sure your fax machine is not connected to DSL or any other digital phone line.

Sep 30, 2008 | Fax Machines

1 Answer

Receiving Problem

Do you have a DSL or any other digital phone line?

Are you set to "AUTO RECEIVE" ?

Call the fax machine from a regular phone and listen for fax tones.

Sep 29, 2008 | Panasonic KX-FL511 Plain Paper Laser Fax

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Can't recieve a fax.

Unplug power cord. Plug back in. Call your fax machine from cell phone and listen for fax tones.

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The first thing you can try is replacing the phone line between the wall and the fax machine.

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get a new one or take it to someone and get it repaired

Feb 11, 2008 | Fax Machines

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Can not receive faxes

On the front of your machine, you will see a button that says "In/Out". I bet someone hit that by mistake, turning off auto-answer.

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Incoming fax

Do you have the manual? Check your smart ring feature.

Sep 05, 2007 | Brother IntelliFAX 2800 Laser Fax

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Sender Id

Sender ID ecblank.gif ecblank.gif dot.gif ecblank.gif This is a descriptive title that identifies the sender -- usually the location of your fax machine or the name of your company or office. It is printed at the top of every fax you send. You can enter up to 32 characters. The first 16 characters will also be used as your Personal ID, which may appear on the displays or reports of other fax machines you are communicating with

Setting the TSI/CSI and Sender ID ecblank.gif ecblank.gif dot.gif ecblank.gif1 Press Menu/Exit to enter the menu.
2 Input speed access number 02. 3 Input up to 20 numbers and characters (0-9/Hyphen/ Space/+), press Enter. 4 Press Menu/Exit.

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