Question about Brother IntelliFAX 2800 Laser Fax

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Intermittent problem of faxes not being rec'd from various areas

Someone will send a fax and the message on my fax (where the sender would usually display is 'out of area'). Then the fax machine says 'receiving' but shortly thereafter hangs up on the sender. It does not get to the point where the page number being rec'd is identified.

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After a detailed discussion on chat, we got disconnected before accepting payment. This is not a problem with your fax, as it seems to be receiving most calls fine. I suggest printing out a report - Menu/Set, 2, 0, 2 - of caller ID history and having the phone company look into it further. Either there is a problem with your phone line, or someone is prank calling your fax from outside of your caller ID service area. Both are problems for the phone company to fix.

Posted on Aug 30, 2007



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