Question about Fellowes DM15C Shredder
Schredder on my Fellowes DM15C doesn't stop running after paper is fully schredded.
Note that the sensors that tells the shredder to stop are underneath the unit.
Pull out the tray, put the unit on the side and you'll see two places where there are two flat-head phillips screws holding the optical sensors in place (no need to unscrew them). Just wipe the visible part of those two sensors with a rag.
The sensors that are readily visible on top of the unit tells the shredder when to start.
Posted on Jun 25, 2009
Just got back from emergency room with second degree burns all over left hand after spraying compressed air onto optical paper sensors. Don't do this! Use a q-tip!!!
Posted on May 29, 2008
Have the DS-12C / 32080 also. After a moderate amount of shredding it will just keep running. Sometimes it will be in the auto position and not running (waiting for paper to be inserted), and then for no apparent reason it will just start running (like in the middle of the night) no doubt this is due to dust collecting. Q-tip with alcohol works best for me over compress air. Actually the Q-tip is perfect size to thoroughly clean the sensor (which I believe is in the middle of the unit). But since I don't want to freak out at 3AM in the morning I generally leave mine off.
Posted on Mar 16, 2008
The paper sensor is stuck, actually a pretty common problem with many auto shredders. Basically the sensor for auto shredding thinks that there is still paper in the unit so it won't shut off. This can easily be caused by shred debris. Shooting some compressed air into the unit may help but usually it requires a bit more effort. Sadly, these guys can be quite hazardous to repair so I would not really suggest trying to open the unit unless you really know what you are doing.
Posted on Aug 30, 2007
Just FYI never,never shoot any aerosol or petroleum based products in your shredder. This is a fire hazard.
Posted on Feb 22, 2008
Try the following. Turn off and unplug the unit. Moisten a q-tip with alcohol and gently clean the face of the sensors just inside the slot at the top.
Posted on Sep 27, 2007
This and all shredders are unsafe. Fellowes are not specifically to blame, just the technology of optical shut-off and unavoidable paper dust. The only safe design would be an always-off, hold down button to shred design which is much less convenient, but an automatic shredder may conceivably cause a building to burn down.
My advice is make a big sticker that says "Must be unplugged from outlet after each use". Put it right on the top by the controls.
In my case I returned home, heard the sound and found a red hot shredder, before it started a fire. I let it get cold and then cleaned it up with alcohol, but I'll never leave it plugged in again.
Posted on Aug 08, 2009
Fellowes Shredder Comment: I have a DM6; this is a factory replacement for another Fellowes shredder that had the same problem. Cleaning the transmitter and receiver photodiodes in the feed gap did nothing to fix the problem. It appears (with both units) that after the unit warms up, the sensitivity to the "paper in gap" signal changes, and the unit reverts to "always on," since it appears to work OK after initial power up and a brief run of one sheaf of papers. After that, it runs continuously, and it must be powered off. I keep the unit switched off when not in use since I don't trust it, and the motors in these units are not meant for continuous operation, thus they can be a potential fire hazard. Since there were no adjustment potentiometers on the PC board inside the unit, it appears that the sensitivity must be "hard coded" with the values of the installed PC board electronic components. I called Fellowes while the original unit was under warranty. They shipped me a new unit and wanted me to ship the old one back, at my expense - NO WAY. I took the original unit back to where I bought it and got a refund since I had the original receipt. I figure that they owe me that much just for wasting my time having to call them about getting a replacement. One more example of a company marketing inferior chinese dog **** products.
Posted on Oct 10, 2008
Actually, the cheapest shredders like mine, the NoviTech, are not rocket science. I have, at one time, had it so jammed it quit working, and took my screw driver and removed the cover and spent several hours clipping out the shreds of paper that had gotten stuck in it. I learned this shredded doesn't really like more than two sheets at one time. When my shredder wouldn't cut off, I came to this site. There's a sensor in the center of the shredder that had some of the shredded paper sort of "stuffed" around it. I unplugged the unit, stuck a letter opener into it and just "loosed" the shreds until that sensor was exposed. Plugged it back in and it worked fine, and is now continuing to work fine. Thanks for the solution!
Posted on Dec 02, 2007
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Posted on Sep 07, 2010
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Posted on Jan 02, 2017
There are two sensors (look like little light bulbs) on the top part of the shredder at either end of the blades. If you pull out the drawer and turn the shredder upside down you will see them. They get dirty telling the machine that it is full and needs to be emptied. Clean the sensors off with an alcohol wipe. If cleaning them does not work you need to replace the sensors.
Posted on Aug 26, 2008
One of the drive gears has stripped its teeth, usually caused by overloading the machine. These are personal shredders and parts are not available in my experience.Sorry.
Posted on May 14, 2010
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