Question about Amana NFW7300WW Washer

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Nfw7300ww We've had SEVERAL problems with this washer, have trouble shooted through most of them, but now am at a loss to find a solution. The cycle will run through the wash, but does not drain at the end - BUT - when turn off or unplug, it DOES drain. It agitates during the load. We have cleared the pump filter (it wasn't clogged - but commonly is) and we have cleaned the drain hose (it wasn't clogged, but has been an issue it the past)... help! Please!

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