Question about Office Equipment & Supplies
When Printer is warming up i get this error code and the machine turns off.
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Posted on Jan 02, 2017
SOURCE: xerox 390 error code 1
> Support & Drivers > WorkCentre 390 Laser All-in-One Support > Search Results > How To Clear a Fuser Error Message
Solution: Perform a RAM Clear
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Performing a RAM Clear will restore all of the WorkCentre's
settings to the factory defaults. It will also clear all faxes in
memory, Speed Dials, One-Touch Buttons, Group Speed Dials, your System
ID, and any other stored information.
NOTE: If you are able to print, it is a good idea to print out your Phone Book before performing the RAM Clear, to assist you in reprogramming your Speed Dials and One-Touch Buttons. It is also recommended to print out your System Data List to assist you in reprogramming your system settings. If you are not sure how to print your Phone Book or System Data List, refer to Related Items at the bottom of this page.
To perform a RAM Clear:
Posted on Jan 19, 2008
This is a print head position issue.
TRY FIRST (Solutions without parts):
1. Check that the wipe mechanism has homed. 2. Check the printhead position and verify that it has initialized properly / manually home the printhead and power cycle the printers power and check for the error to return. If not then the error was most likely due to non-process function (something out of sequence).
Part likely to be the cause:
GEARBOX AND MOTOR,PROCESS DRIVE - PL 4.0, Item 14.
Posted on Jan 21, 2008
Scale and offset voltage error too large. Something is wrong with the Electronics Module or Wave Amplifier.
that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.
Posted on Apr 22, 2008
SOURCE: XEROX 8550 7,010.43 error code
Your printhead is stuck in the tiltposition,or is not able to tilt forward to the print position, due to another problem with a motor
7,010.43: The printhead is stuck in the tilted position, or is not able to tilt forward to
the print position, due to problems.
7,011.44: This is a soft fault, and will not halt the printer.
7,012.45: The drum transfix home sensor is still in a not homed position, after the
return home motion has been completed.
7,014.47: The printhead is not locked in the head tilt restraint spring.
7,015.43: The head tilt restraint spring is out of place.
Step Questions and Actions Yes No
1 1. Reboot the printer.
2. Did this correct the problem?
Complete. Go to Step 2.
2 1. Do the printhead lock arms rotate correctly? Go to Step 3. Repair/replace
the lock arms.
3 1. Has ink spilled ink around the printhead that
prevents the printhead from moving to its
center position? You should be able to
manually push the printhead right to left.
Go to Step 4.
4 1. Does the X-axis motor drive the printhead to
it’s center position (so it can tilt forward)?
Go to step 5. Troubleshoot
5 1. Check the process gearbox for obstructions
2. Ensure the gears are correctly aligned and
3. Verify the process shaft and drive module
shaft are at their home positions.
4. Did this correct the problem?
Complete. Go to Step 6.
6 1. Has ink spilled on the head tilt gear on its
drive train (near left side of the printhead).
Go to Step 7.
7 1. Use service diagnostics to run the Head
Maintenance Wiper Clutch test.
2. Did the test fail?
Go to Step 8.
8 1. Ensure the wiper is properly aligned.
2. Use service diagnostics to run the Wiper
3. Did the test fail?
Replace the exit
Go to Step 9.
9 1. Use service diagnostics to run the Load
Maintenance Clutch test.
2. Did the test fail?
Posted on Jan 09, 2009
This means the Yellow ink sticks are jammed in the machine, open up the top of the machine and check if the sticks can slide freely up and down and remove any broken sticks.
Posted on Mar 31, 2009
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