Question about Dell 3115CN

1 Answer

I have a printer when i am printing showing load tray 1 and 024-965 printer letter. what is the problem ?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 108 Answers

My best guess is either the printer is looking for a specific type or size paper in tray 1 or it is looking for paper in the manual feed or bypass tray.

Posted on Oct 16, 2013

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What is the setting and/or fix for no prompt at tray 1 for special media?


Set tray 1 paper size to "any size/any type". print out a configuration page to make sure that this setting took. set manual feed prompt to " unless loaded". That should work. Good luck !

May 14, 2014 | HP LaserJet P4014n Printer

1 Answer

Message window shows "load mp


The printer tells you to insert a letter format paper in the mp (multi purpose) feeder (the manual tray).
If you press the GO key the print probably proceeds with print job (if has the paper loaded in mp feeder)

Jun 15, 2011 | Lexmark T634 Laser Printer

2 Answers

Printer showing error message ...."printing


This means that your machine has received a print job that is teling it to print on paper that is loaded or supposed to be loaded in the bypass feed tray. You will either need to delete the print job using the operation panel or simple load some letter size paper in the bypass tray over on the right side of the machine.
Good Luck and Thank You for using Fixya.
WheatlandServices

Dec 18, 2010 | Panasonic Workio DP-3030 Printer

1 Answer

I have a T620 that won't print from the trays because it continues to show ''Load MP tray'' on the display. When I drop down the tray and load the multi-purpose feeder, it will print what's in the queue....


Turns out that the paper tray was damaged - the tray was unable to determine the correct paper size, despite fooling with the green paper stop. I had to compare it with a known-good tray to see the problem.

Apr 28, 2009 | Lexmark Optra T620 Laser Printer

1 Answer

Print jobs stick in prnt queue


A lot of users have no idea how to change the MS Office default from US to UK .. so they have US spellings and US paper sizes (known as 'Letter' sized) .. and (of course) any Document that started life in USA keeps it's size until some-one changes it ... since Letter size is almost the same as A4 no-one cares UNTIL they come to print it ...

I'm sure you can guess the rest :-)

Yes, the Printer is looking in it's feed tray for Letter sized paper .. yes, Letter doc's will print just fine on A4 and most printers have a setting somewhere that lets it use A4 when asked for Letter (often called "automatic A4<>Letter convert" or some such)

NB. when time permits, perhaps the unfortunate users can have their MS Office apps. set to UK mode :-)

Mar 17, 2009 | Dell Office Equipment & Supplies

2 Answers

Will not print


This usually happens when the paper tray is set to the incorrect paper size.
This printer determines what size paper is installed in it by the little "fingers" on the left side of the tray. When you adjust the paper tray, it determines how those fingers are positioned, and therefore, how the switch reads the paper size.

If the tray setting is off, even by one little click, then the machine may read the paper size as other then letter. If this happens, you send a letter size job to the printer, and it doesnt think it has letter size paper, it will tell you to put letter paper in the MPF feeder.

If the tray is definately set to letter, but the machine still thinks it does not have letter, then the tray or the switch that reads the tray is defective, but 99% of the time it is just the tray is not set correctly.

The MPF door can be open or closed 100% of the time with NO EFFECT on how the printer works.

Oct 10, 2008 | Dell W5300N Laser Printer

1 Answer

Tray output


You should configure TRAY 1 as Legal only.
and Tray 2 as plain letter.

Specially when you specify from what tray/paper type to print.

This can be easily configured from the Printer Properties within the Printers and Faxes section of the Control Panel.

Good luck!

Jan 26, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

2 Answers

Paper tray selection


Go to Paper Menu > Paper Size > Tray 1 - note what the Auto setting states (Letter, A4, Legal, etc.) Pull the tray out to set what it is configured for. Then reinsert it & pull it out a few times, noting what the display show the Auto size show. It should match the tray's settings.

If the Display indicates otherwise, it means one of two things:

1) The "auto size sensing" board on the left may be defective. The left side of the tray has a matrix of 3 plastic tabs that stick out in certain order depending on the tray setting. If this board fails, it may show Executive or A4 when the tray is set for letter.

2) The tray may be in-between two settings. Try to readjust the tray length setting between sizes. (You will notice the plastic tabs will change order.) The last time you loaded paper it may have pushed it just enough so that it is no longer seen as letter by the auto sensing board.

I hope this helps...

Nov 28, 2007 | Lexmark Optra T610 Laser Printer

Not finding what you are looking for?
Dell 3115CN Logo

95 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

jasbo
jasbo

Level 3 Expert

2237 Answers

The Knight
The Knight

Level 3 Expert

74377 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...