My printer used to work well. But today it did not work. It alarms after i changed cartridge. I am sure that cartridge is right type. The alram disappears if i take cartridge out. As I can remember, i moved the printer head with force manually. It will be great if anybody can help to solve this problem.
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The title of this topic is for the MX860. It has no "RESUME" button, so the advice submitted by cene765 does not work. But there is a solution.
The MX860 has two black ink cartridges--one small (like the colored ones) and one large. So, you will run out of colored ink way before you run out of black. I found that by selecting the "Gray scale" printing option, I could still print with color cartridges being very low. Even when the printer told me that the color cartridges were empty, I could still print by clicking the "OK" button. However, this does not last. Eventually, the printer will flag the color cartridges with an alarm. When that happens, the printer stops working, freezing at the alarm until you replace the cartridge.
However, you can still print. What you need to do is press and hold the STOP button for a few moments. The alarm will be released and then you let go of the button. Printing can resume. This happened to me where the alarm was triggered by the cyan cartridge, before I could even try to print. When I used the STOP button bypass, printing started but was then flagged by the magenta cartridge. I thought for sure that pressing STOP while in the middle of starting the print cycle would abort it, but thankfully it did not--the alarm was cleared and printing resumed.
What you see moving is the print carriage. The carriage moves the cartridge, adjacent to the printhead, back and forth.
Although the carriage is moving, the ink cartridge can not dispense ink because an obstruction is
blocking the path of the ink.
Remove the ink cartridges, inspect the cartridges as well as the cartridge holders for any foreign debris and reinstall.
If the alarm message continues, I suggest changing the ink cartridges.
E5 means cartridges error - to fix press the
"stop\reset" button for 5-7 seconds and then release it.
You can also try this:
1) With the printer power turned off but connected to a power source, while pressing the Resume/Cancel
button, press and hold the Power button. (DO NOT release the buttons.
The Power LED lights in green to indicate that a function is
2) While holding the Power button, release the
Resume/Cancel button. (DO NOT release the Power button.)
holding the Power button, press the Resume/Cancel button 2 times, and
then release both the Power and Resume/Cancel buttons. (Each time the
Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately,
Alarm in orange and Power in green, starting with Alarm LED.)
When the Power LED lights in green, press the Resume/Cancel button the
specified number of time(s)according to the function listed in the table
below. (Each time the Resume/Cancel button is pressed, the Alarm and Power
LEDs light alternately, Alarm in orange and Power in green, starting
with Alarm LED.)