Question about Compaq EVO D5S SFF Refurbished Desktop Computer

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Problems i biught a compaq computer from a friend comes on and says call technical support thats all i does

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Re: problems

Try pressing repeatedly F8 while its booting and if its not badly damaged you will get into safe mode. When in select last known good configuration and press enter on the line for a reboot. It should if theres no major faults go into windows as normal, if not then there is someting more drastic at fault.

Posted on Aug 29, 2007

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Why screen not coming on

Here's some tricks I would try...
1. Verify the monitor's power cord is plugged firmly into the wall outlet and the back of the monitor.
2. Verify the monitor cable is firmly connected to the computer and the monitor.
3. Verify that you have turned the monitor power switch on.
4. If the power light on the monitor is not on, test the wall outlet (plug in a light or something you know works).
5. If the power light on the monitor is not on, try a different power cord.
6. If the power light is on and yellow or orange or flashing, but nothing displays, or the display is incorrect, borrow a monitor from a friend. If that works, your monitor probably needs replaced.
7. Also, you could try your display on a friend's computer. If it doesn't work, your monitor probably needs replaced. If it works properly on your friends computer, the problem may be with your computers video output port, motherboard video chip (or video card, if you have one), or drivers.

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I need a recovery disk for a compaq presario sr1610nx

I wish the best outcome for your Dad!

Note: When performing operating system installations (or other technical operations involving the hard drive and partitioning and formatting software tools), make sure to back up your important data first.

Your best, easiest, and cheapest bet is to buy the recovery CD/DVD from the manufacturer. In your case, this is HP. It will likely run $20. Put your computer's information in at the HP Store:

You can alternatively call them, if you have problems with locating the information on their website.

By getting the factory restore discs from the manufacturer, you will know that you are not installing a virus or other hidden software on your computer, because you have obtained the software from a trusted source.

Alternatively, you could load a different operating system, like Linux. Some distributions are very friendly, (almost as friendly to use as Windows) like Ubuntu. You can download, then burn the install CD/DVD from here (obviously you will need to do this from another computer):

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1 Answer

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Compaq is owned by hp now. Visit
and download the drivers, installation disks. I hope this may solve your friend's problem.

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Hi trying to restore a compaq pc with the restore disk but it says this is not a compaq pc and won't let me do it? had a virus, friend reloaded windows with his cd because i was traveling and did not have...

I hate to be the bearer of bad news but your friends install has caused the computer to forget its origin. Try a restore using the internal drive.
  • Turn it off and restart it
  • Tap f10 repeatedly while it boots
  • Choose Factory Restore
If that doesn't work, you can call Compaq with the serial number and they might have a phone fix. Chances are they will want you to send it to them for a factory restore. (Think $$$)
  • The alternative is to live with your friends install and forgo the Compaq software.

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It sounds like your friends minor clean up formatted your hard drive, Ha Ha, I know its not funny but that hit a funny spot. try installing your windows again, it should read the disk and everything will come back on. With friends like that? Good Luck.

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please clearly mention the problem can use bios password to lock your computer.just click f10 key for compaq pc which is needed to enter bios. there you will see option to set password for your when your computer starts it will ask you for that password
Another lock is your window lock, that you can do by going into control panel and select the user icon> now select the user and there you will see option> create password....thank you

Please let me know your feed-back.

Technical Associate

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