Question about HP 1040 Plain Paper Inkjet Fax

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Machine dials during phone calls

We have a distinctive ring feature attached to our main office line. Our old fax machine worked fine. If someone dials our phone # we answer or it goes to VM. If someone dials our fax line, the fax machine detects the ring and it goes to fax mode. Phone rings normal, fax rings two quick rings. The new machine begins to ring after we pick up a phone call and then the fax tone deafens our clients. ???

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Re: machine dials during phone calls

Please check if the machine is set to correct answering mode i.e. TAD/FAX ?correct it if otherwise. in case it is ok please check whether the DRPD mode may not be switched off ,pls correct it.. HAPPY FAXING HEMANT GROVER

Posted on Sep 26, 2007

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Our HP 2140 fax under distinctive ring setting DRPD was answering under our Master ring (double Ring) until yesterday it switched inside somehow where it now answers regular phone ring instead of...

Was the fax plugged into another telephone line? Maybe a power surge?

My solution would be to reconfigure the fax from scratch to learn the ring pattern.

From the Manual:

Step 1-Teach the HP Fax the ring pattern

The HP Fax will learn the ring pattern when you call it from another telephone or fax

1. Be ready to call the fax machine.
2. Press Menu repeatedly until BASIC FAX displays and press OK.
3. Use LEFT ARROW - RIGHT ARROW BUTTONS to scroll through the options until DRPD Mode displays and press OK.
Call this fax from another fax machine... Waiting Ring...
will display.
4. Call the HP Fax.

DRPD OK will display when the pattern has been learned and the HP Fax will return
to Ready mode.

Step 2-Set up distinctive ring (DRPD) answer mode

Once you have activated distinctive ring, it becomes one of the answering modes you
can select by pressing the Mode/Contrast button.

Press Mode/Contrast repeatedly until DRPD Mode appears in the display.

• In Ready mode, DRPD appears in the right hand corner of the display.
• Now, the HP Fax will manage calls and faxes as if it were set to AUTO mode
(AUTO mode on page 28)

TIP: Distinctive ring must be set up again if you reassign your fax number
or connect the machine to another telephone line. Once set up again (that
is, the fax machine has learned the ring pattern and the answering mode is
correctly set), you should test the fax machine by calling the fax number
and another number on the same line. The machine should respond
appropriately to a call placed to the fax number with fax tones, and to a
normal telephone call with the expected ring pattern.

Mar 04, 2011 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

Our IntelliFax 4750e will not receive faxes. The line has a dial tone, and rings when called. It is set to "fax" and not "fax/tele." Suggestions?

There are a few possibilities. 1) The phone cord coming from the wall is plugged into the phone port on the fax instead of the Line port. It should be on the line port.
2) The fax have been set for distinctive ring. This causes the fax to ignore the normal incoming ring tone and is instead waiting for the distinctive ring from the phone co.
3) The modem in the fax has gone bad. If you have had any power failures or electrical storms/problems this is a possible cause.
Some models will also not answer if the machine is out of toner or paper.

Oct 21, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Won't answer and won't dial.

Use a plan phone to test first before attaching it to fax....

Mar 13, 2009 | Panasonic Panafax DX-800 Plain Paper Laser...

2 Answers

My fax machine answers my phone calls

you have a crossed phone line in the wirering coming out of the phone jack at the wall

Dec 23, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother intellifax 775

Did you get DSL service? You don't need anything except an ANALOG phone line.

Oct 19, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Setting personalized ring

Its called distintive Ring. This is the instructions from the manual -

If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep
one of your phone numbers dedicated only to fax calls, you must leave the fax machine
in MANUAL mode at all times while using the distinctive ring feature. Here’s why:
Manual mode will never pick up a call by itself, since it is «Neutral ». When the fax
machine is in this « neutral » mode, the Distinctive Ring Feature can be activated. The
distinctive ring feature is actually an answering mode. So, do not activate FAX ONLY
mode or FAX /TEL mode while using distinctive ring; otherwise, the fax machine will
answer calls for all the numbers.
Registering the Distinctive Ring Pattern
Set the fax machine to MANUAL mode.
2 Press Menu/Set, 0, 1.
3 Press to select DISTINCTIVE:SET?, and then press Menu/Set.
4 Press to select the prestored ring pattern you want to assign, and then press
Menu/Set. (You will hear each pattern as you scroll through the four patterns.)
Be sure to choose the pattern assigned by the Telephone Company.
5 Press Stop/Exit.

and a link to the manual if you need it -

Feb 21, 2008 | Brother IntelliFAX 775 Plain Paper Thermal...

2 Answers

Panafax UF6000 answers during voice call

You may want to look and find out if the machine has a fax priority setting. That means that at anytime a fax is received it will terminate the call and answer the fax.
It is a " feature" as some call it. On some fax machines it can be turned on or off. On some, its just on all the time.

Feb 16, 2008 | Panasonic PANAFAX UF-6000 Fax

2 Answers

HISSS on line; no dial-tone; no fax in or out

it sounds like you may not have any dial tone. the hiss [white noise] you are hearing is from the dsl modem.try plugging a regular corded phone into the jack to check for dial tone.if there is none,call your phone company.also try plugging the fax machine into another jack where you know there is dial tone.
good luck

Feb 02, 2008 | Brother FAX-2920 Plain Paper Laser

1 Answer

Audible ring has changed/machine won't answer when called

It is to do with "smart ring" feature or in your area called "distinctive ring" feature. The machine won't receive unless the ring pattern matches your distinctive ring pattern. If you are not using that feature, then you must turn the feature off. Then set your receive mode to "fax tel" mode if it is your only line.

Jan 16, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

To recieve fax on brother

Press the 'RECEIVE MODE' button on the right side of the control panel, its next to the large 'FAX START' button. Here are your options :

Select Receive Mode
—You must answer all calls yourself. If you hear fax tones, press
Fax Start
to begin receiving the fax, then hang up. You can use this mode with
Distinctive Ringing. (See
Distinctive Ring
, page 8-1.)
—The fax machine automatically answers every call as a fax call. You
cannot receive a voice call, but you can dial out and make a voice call.
—The fax machine automatically answers every call. If the call is a fax, it
prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring),
different from the phone company ringing, to alert you to pick up the call. If you select
this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the
following pages). If you have extension phones on the same line as the fax machine,
set Ring Delay to 4. (See
For FAX/TEL Mode Only
, page 5-5.)
—This is the only setting in which you can use an external
answering machine. Your telephone answering device is connected to your fax
machine, and answers every call. Once the TAD answers, the fax machine listens for
fax tones. If it detects fax tones, it prints the fax.
The TAD setting works
with an external telephone answering device (TAD); it
does not work with telephone company Voice Mail. Ring Delay and F/T Ring Time
work in this setting.

Nov 27, 2007 | Brother IntelliFAX 775 Plain Paper Thermal...

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