Question about Canon MultiPASS F60 All-In-One InkJet Printer

2 Answers

Failure to Communicate

I recently acquired a Canon MultiPASS F60 from a friend. I installed this machine on my laptop which runs Windows XP. The software seemed to install without any glitches. However, now when I attempt to print I get the standard error message "Unable to Communicate with Device.." I checked the connections and even bought a new printer cable. However, the problem continues. Any help would be greatly appreciated!

Posted by on

  • hdwalt Dec 30, 2007

    Have the same problem. My F60 had been having a problem connecting so I would use the Status Monitor to reconnect. This had been going on until 12/29/07 when I went to use the printer and my computer gave the error message of failure to communicate with the printer. So, I did the usual reconnect procedure. This time it still would not connect. Kept giving the same failure to communite error message. Bought a new cable thinking that was the problem. Still doesn't work. I have had the printer for approximately two years and this is the first time I have had this type of problem. I tried deleting the driver and reinstalling, deleting the printer and reinstalling (which my new hardware wizard found the printer and said it successfully reinstalled it, however it did not show on the list of available printers.). I have tried everything I know of to locate the problem. My only conclusion is something has gone wrong with the communication circuit within the printer. If anyone can figure this out the solution would be appreciated.

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Try re installing the drivers for this printer check all cable connections once again. did the printer work well at ur frens place? and wat os did he use??

Posted on Aug 30, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Cannon suggested the attached recommendation. I tried and it worked. My Windows operating system is XP Professional.

Thank you for writing to us. We value you as a Canon customer and
appreciate the opportunity to assist you. We apologize that you are
experiencing problems with your MultiPASS F60 printer.
It appears the issue you describe will require the MultiPASS software to
be uninstalled and reinstalled. There is a particular procedure you need
to follow to be successful. Before we do that, let's put your system
into Selective startup to ensure there are no background applications
running that may corrupt the driver installation.
For Windows 2000 users, please proceed to uninstall the software as
Windows 2000 does not have a System Configuration Utility.
Please follow these steps to enter Selective Startup:
1. Click on Start and then Run. A window titled 'Run' will appear.
2. In the Open box, type 'Msconfig' without quotes and then click OK.
System Configuration Utility window will appear.
3. Click radio button 'Selective Startup' in the General tab and then
uncheck the box next to 'Load startup group items' (in Windows XP, 'Load
startup Items').
4. Click OK (in Windows XP, click Close) to accept the changes and
close the window.
5. When prompted to restart the computer, click Yes (in Windows XP,
click Restart).
After the computer restarts, please follow these steps to uninstall the
MultiPASS Suite:
1. Confirm the MultiPASS printer is powered on. For Windows XP and
2000, make sure you are logged on as the Administrator.
2. Close the MultiPASS Status Monitor and MultiPASS Toolbar.
a. To do this, right-click the Canon MultiPASS Status Monitor,
located on the bottom right of the Windows desktop, and then click on
Close.
b. At the Canon MultiPASS Status Monitor dialog, select Yes.
c. Right-click the MultiPASS Toolbar, also located on the bottom
right of the Windows desktop, and then click on Exit MultiPASS Toolbar.
3. Click Start, Settings and then Control Panel (in Windows XP, click
Start then Control Panel).
4. In control Panel window, double-click Add/Remove Programs (in
Windows XP, Add or Remove Programs).
5. Click on Canon MultiPASS Suite and click Add/Remove button (in
2
Windows XP and 2000, click Change/Remove button).
6. Confirm radio button 'Remove' is selected and then click Next.
7. At the Confirm File Deletion - Do you want to completely remove the
selected application and all of its components? dialog, select OK.
8. At the Question - Do you want to permanently delete the existing
MultiPASS database including scanned files? dialog, select No.
9. At the InstallShield Wizard Complete - Yes, I want to restart my
computer now dialog, select Finish. Your computer will restart.
10. Press the ON/OFF button to turn off the MultiPASS. (Please keep the
printer cable connected to the printer.)
Please follow these steps to reinstall the MultiPASS Suite:
1. Confirm you are logged on as the Administrator.
2. Insert the MultiPASS Suite CD-ROM into the CD-ROM drive. Dependent
on how Windows is configured, the Setup program will automatically
launch.
a. If Setup does not start automatically, from the taskbar, click
Start and then Run.
b. In the Open box of Run window, type X:\csplash.exe (where X: is
your CD drive). Then click OK.
3. Click the Install MultiPASS Suite button.
4. Click Next at the MultiPASS Setup welcome screen and then click
Continue to begin installation. (You must accept the license agreement
to proceed).
5. At the Select Printer dialog, select the MultiPASS for installation
and then click Next.
6. At the Printer Port Detection dialog, power on the MultiPASS
printer.
For Windows 98/Me/2000: Once powered on, the USB driver will
automatically be installed.
For Windows XP: At the Found New Hardware dialog, select radio button
'Install the software automatically' and then select Next.
7. After the system drivers have been installed, select Yes.
8. Click Browse, at the ıChoose Destination Locationı screen, to select
another destination folder or click Next to install the MultiPASS Suite
to C:\Program Files\Canon\MultiPASS4.
9. Click Next at the ıSelect Program Folderı screen. The setup status
bar will increase as the program files are installed.
10. Click Finish after Setup is finished installing MultiPASS Suite 4.2
on your computer.
After installation is complete, please open the System Configuration
Utility to return startup to 'Normal'
1. Click on Start and then Run.
2. In the Open box, type 'Msconfig' and then click OK.
3
3. At the System Configuration Utility window, click radio button
'Normal Startup'.
4. Click OK (in Windows XP, click Close) to accept the changes and
close the window.
5. When prompted to restart the computer, click Yes (in Windows XP,
click Restart).
Please let us know if we can be of any further assistance with your
MultiPASS F60 printer.
Thank you for choosing Canon.
Sincerely,
Jay
Technical Support Representative

Posted on Dec 31, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I'm trying to install Canon MultiPASS F60 without cd on Windows XP. Downloaded driver and software, still can't run setup. Any help???


1st You download Printer Driver. Canon Multipass Inkjet Printer Driver After this install the Printer driver in the system.
Installation of Printer Driver
  • Go to the control panel
  • Click on the System Icon
  • Click on the Hardware Tab
  • Click on the Device Manager then
  • Select the Unknown Device or printer device where yellow Question Marks sign on it.
  • Right click on it and uninstall it.
  • After this go to the top of the device manager and click on scan for hardware changes.
  • Driver installation Wizard start.
  • Brows Your Driver from the Hard Disk and click on next.
  • Driver will be install.

May 13, 2010 | Canon MultiPASS F60 All-In-One InkJet...

1 Answer

I just installed windows 7 on my computer- is the Canon Multipass F60 compatible / supported? If so, what's the safest and cheapest way of downloading the software?


The installation software only lists the following OS:
Windows 98/Me/2000/XP
Link here.
If you load the software then update the drivers you may have a working printer with windows 7.

Anytime someone updates their OS early it is a risk.
Many components may not work or crash.

If your the type that likes to keep with the newest technology.
Remember there is a reason geeks call this the bleeding edge.

Good luck!
Hope this helps!

Nov 24, 2009 | Canon MultiPASS F60 All-In-One InkJet...

1 Answer

Canon Multipass F60 Printer


You need to reinstall the printer drivers on your computer ,please download the drivers and then install it on your computer from this link:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=7174#DownloadDetailAct



Please let me know if your facing the problem again ...

Good luck

Oct 22, 2008 | Canon MultiPASS F60 All-In-One InkJet...

1 Answer

Canon Multipass F60 Printer


Try deleting the printer from Windows and replug the USB causing it to reinstall.

Oct 22, 2008 | Canon MultiPASS F60 All-In-One InkJet...

1 Answer

Canon MultiPASS F60 failure to communicate


Go to this web site. In the search window in the center of the screen, type "windows xp drivers" and click on the Search button. Select the first answer that shows, and you will receive instructions for downloading and installing drivers which were developed for using the MultiPASS F60 with Windows XP SP2.

Sep 26, 2008 | Canon MultiPASS F60 All-In-One InkJet...

1 Answer

Is the canon multipass f60 compatible with windows vista (on an hp laptop)?


Canon does not offer Vista drivers for the MultiPass F60. Vista may have some generic drivers that will work, so don't delete or over-ride them in the system.

The major problem is that the printer only supports USB 1.1 and not USB 2.0

Here is a link to Canon's MultiPass F60 Printer site ...
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=7174

Sep 20, 2008 | Canon MultiPASS F60 All-In-One InkJet...

2 Answers

Driver?


ok my friend
here u can download the drivers from this website
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=238&modelid=7174#DownloadDetailAct

just click on the (Drivers & Downloads) button (to the middle right side).
select the operating system that u have (windows vista ,XP).
and start the download
install the drivers
enjoy printing
cheers

Sep 04, 2008 | Canon MultiPASS F60 All-In-One InkJet...

1 Answer

Canon MultiPASS F60 Problem


ok maybe the nozzle is blocked (specially if u didnt use the printer for a while
so try to clean the nozzles
and by the way in the cartridges there are some kind of plastic strip did u remove that before installing the cartridge in ur printer???


that should be it my friend 
cheers

Jul 06, 2008 | Canon MultiPASS F60 All-In-One InkJet...

Not finding what you are looking for?
Canon MultiPASS F60 All-In-One InkJet Printer Logo

298 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2147 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...