Question about Motorola Mobility H500 Wireless Headset

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No one can hear me

I have paired everything fine, it sounds great, but I can not be heard, not a muffle not a sound, is like it is muted but it is not.

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Re: no one can hear me

I had the same problem. I contacted hellomotto online and was able to return it. I received a brand new headset at no cost within a week. Hope this helps.

Posted on Oct 07, 2007

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2 Answers

My headset just stopped playin sound???

If the stereo earphone output socket is in tact (not broken), most likely the problem maybe the Earphone-cord is broken.

May 13, 2014 | LG HBS-700 Bluetooth Headset

1 Answer

No audio

not sure about the bluetooth settings on an Iphone sounds like the speaker may be broken. have you tried pairing it with another phone if it works on another phone its probly just settings

Dec 02, 2011 | Samsung Wep470 Bluetooth Headset

1 Answer

I have explorer 240. I paired my device to computers bloutooth. everything was ok. But now the other party can't hear me. I tryed to pair with my cellphone, and there was the same problem... Is there...

It could be that your unit is defective and may need to be replaced but here is some information for you to check out from the user guide:

1) Callers cannot hear me, or I cannot hear caller/dialing tone.
The headset is not turned on or the headset is not connected to mobile phone. Press the call control button for 2 seconds until you hear a beep or see the indicator light glow blue to turn headset on.
Your headset is out of range. Move the headset closer to the phone or Bluetooth device.
Your headset battery is drained. Charge your battery using the AC power adapter supplied.
The listening volume is too low. Press the volume key up (toward the earloop) to increase the sound heard in the headset.

Good luck from Headsets Direct!

Jul 20, 2011 | Plantronics Explorer 240 Bluetooth Headset

1 Answer

People can hear background noises on my PC but not my voice


Perform some simple steps as follows.

1. Double click on the volume control icon in the system tray, that is on the right hand bottom side of the screen. Check if the microphone is muted.

2. Right click on the same icon, and select "adjust audio properties." You will now get a window that says Sounds and Audio Devices Properties. Click on the tab named voice on top of that window, and check what is selected as the voice recording device. Check in the drop down menu to change the device and use the "test hardware" option to test the mic.

3. Make sure your microphone is working fine. Other people are not hearing your music from your microphone, but from your system itself.

Get back if you have additional questions.

Jun 15, 2009 | Logitech 250 Headset

1 Answer

I can hear sounds that it's ringing and on--but no caller.

Is it in mute mode?

Feb 25, 2009 | Motorola Mobility H500 Wireless Headset

1 Answer

H12 able to pair but no sound

Yes I would think that the unit is bad. If it is paire and you see volume level then there should be sound.

Dec 03, 2008 | Motorola Mobility Motopure H12 Bluetooth...

1 Answer

H500 mute problem?

I haven't heard of this before. Turn off it off and remove the pairing from your phone. 
Turn it back on and pair it up again. Make sure you enter the passcode (usually 0000). That should fix it. 

Jan 13, 2008 | Motorola Mobility Bluetooth Hands Free...

2 Answers

No voice or sound

Did you check that you didn't activate mute?
If it is on mute. Press both volume buttons at the same time you will hear two descending audio tones.

Jan 10, 2008 | Motorola Mobility H500 Wireless Headset

1 Answer

Mic does not work on new 510 headset

sounds like a defective unit the mic doesnt mute

Dec 29, 2007 | Plantronics 510 Voyager Headset - PLN-510...

3 Answers

Microphone ...talking is not clear to others

I can't hear anything on my H550, is it possible that I muted it and don't know it?

Jun 16, 2007 | Motorola Mobility Bluetooth Hands Free...

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