Printer will not print or shut down

Removing a used print cartridge:

1. Make sure the printer is on.
2. Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
3. Press down on the lever to raise the cartridge lid.
4. Remove the used print cartridge.

To install a new cartridge, remove the sticker from the back and bottom of cartridge. Insert the new cartridge in the slot. Close the lid. Lift the scanner unit, press the scanner support back until it slides into the slot, and close the scanner unit.


Source: Lexmark X2400 Series User's Guide

Follow these steps on how to install the cartridge: 1. Make sure the printer is on. 2. Lift the access cover. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. 3. Press down on the left cartridge carrier lever to raise the cartridge carrier lid. 4. Remove the used print cartridge(if you are replacing). Insert the new black cartridge in the left carrier. 5. Snap the lid closed.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridge.

4. Load the new black cartridge. Close the cover.

5. Plug the printer back to the power source.

Here's how to change your cartridges: 1 Make sure the printer is on. 2 Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.

3 Press down on the cartridge carrier latch to raise the cartridge carrier lid.

4 Remove the used print cartridge. Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

You may also refer to this link: How to Set Up the Lexmark X3600 or X4600 Series All-In-One

1 Make sure the All-In-One is on. 2 Lift the scanner unit until the scanner support keeps it open. The print cartridge carrier moves and stops at the loading position unless the All-In-One is busy. 3 Grasp the tabs on the cartridge lids, and then lift the lids. 4 Remove the old cartridges. Store them in an air-tight container or dispose of them. 5 If you are installing new cartridges, remove the stickers and transparent tape from the bottom of the cartridges. 6 Insert the new cartridges. Make sure the black print cartridge is secure in the right carrier and the color cartridge is secure in the left carrier, and then snap the lids closed. 7 Lift the scanner unit and push the scanner support back while lowering the scanner unit until it is completely closed.
Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Just unplug the printer from the power source. With the cover open, hold the solid white strip and gently slide the cartridge carrier to the center of the printer. Remove the used cartridges. Load the new cartridges. Close the cover. Plug the printer back to power source.

Installing print cartridges
1 Open the printer, and then press down on the cartridge carrier levers.
2 Remove the used print cartridge or cartridges.
3 If you are installing new print cartridges, remove the tape from the back and bottom of the color cartridge, insert the cartridge in the right carrier, and then close the color cartridge carrier lid.

Warning—Potential Damage: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge.

4 If a black cartridge is included in the box contents, remove the tape from the back and bottom of the black cartridge, insert the cartridge in the left carrier, and then close the black cartridge carrier lid.

5 Close the printer, making sure to keep your hands out from underneath the scanner unit.

Removing a used print cartridge

1 Make sure the printer is on.
2 Lift the scanner unit.
The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
3 Press down on the cartridge carrier latch to raise the cartridge carrier lid.
4 Remove the used print cartridge.

Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge.

I have seen this problem with this series of printer. (all the ones shaped like this ie. 5150) The lid will not close all the way on the right side (this is where the lid triggers the door open/close sensor flag). Somehow the sensor flag gets out of alignment over time where the top can't close properly to trigger it. The simplest solution is take something and wedge it where the tab from the lid would come down and make contact with this sensor flag. Print with the lid open or set the lid down on whatever you use to trigger the sensor flag. Hint: when testing and problem solving in house, I use a small piece of paper folded up several times to trigger door open/closed sensors that way I can watch the printing process and diagnose problems.

Inkworks
866-381-0541

Changing print cartridges Changing print cartridges Removing a used print cartridge

1. Make sure the printer is on.
   
2. Lift the scanner unit.
   The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
   
3. Press down on the cartridge carrier lever to raise the cartridge carrier lid.
   
4. Remove the used print cartridge.
   

Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge. Installing print cartridges

1. If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges.
   Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges.
2. Press down on the cartridge carrier levers to raise the cartridge carrier lids.
   
3. Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier.
   
4. Close the lids.
   
5. Close the scanner unit, making sure to keep your hands out from underneath the scanner unit.
   The control panel display will prompt you to load paper and press to print an alignment page.
   Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.

Hi,

I have that exact problem at work. There is a bump on the right side of the lid...and when you close the lid it presses on a lever. Check and see that the bump actually pushes that lever downwards. That's how the printer determines that it's closed.

I had that problem too.

Unplug the printer.
Hold the printer cover open while you plug in the printer.
Then wait for the printer to power on while still holding the cover open.
Then close the cover.
The buttons should work and th error message should be gone.

It worked for me.

1. Make sure the printer is turned on.
2. Lift the printer's front cover.

NOTE: The ink cartridge should be in the up/loading position unless the printer is busy.

1. Squeeze the tabs on the cartridge lids and lift the cartridge lids up. The cartridge pops up when the lid is fully lifted.
2. Remove the cartridges.
3. Check and make sure that all of the protective tape has been removed from the contacts on the ink cartridge.
4. Replace the cartridges.
5. Snap the lids closed.
6. Close the printer's front cover.
7. When prompted on the printer's LCD to choose New or Old, choose Old.
8. Press the Select button.

This was from Dell's website