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Psp E1002 has frozen and wont turn off

Y sons psp E1002 has just frozen. It has 'please wait....' on the screen. Its been like it for 1 hour we cant turn it off or insert other games. Its done it a few times and im not sure how to remove the battery. Last time it happened we jus let it run out of charge. We only just fully recharged it too :(

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  • Emmy McGee Jul 24, 2013

    *My son sorry

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  • 13 Answers

Ok true it off now and cut it back on if it doesn't it again tell sony

Posted on Jul 24, 2013

Testimonial: "We couldn't turn it off. But we plugged it back into the charger and it turned off and is working fine again. Thanks for your help though."

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