Question about NorStar M7310 Corded Phone

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Norstar m7310 mute feature

How do i program a Handsfree/ mute button?

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: handsfree

Your system admin usually sets this. IN adminstrative programming
Under terminals and sets
capabilities
Handsfree can be set to std, auto or none.

Posted on Oct 23, 2008

SOURCE: problems with norstar m7310 corded phone do not disturb feature

What do you want to change? What feature is programmed on the button?

"EACH OF THESE CODES ARE PRECEEDED WITH THE ""FEATURE" " KEY"

**CONFIG NORSTAR CONFIGURATION PROGRAMMING (INSTALLER)
**SCPLUS NORSTAR SYSTEM COORDINATOR PLUS PROGRAMMING
(CICS AND ICS 2.0+)
**ADMIN NORSTAR ADMINISTRATIVE PROGRAMMING (SYS Coordinator)
**BASIC NORSTAR BASIC PROGRAMMING (CICS & ICS S.0+)
**SET NORSTAR SET PROFILE
**LINE NORSTAR LINE PROFILE
**USER NORSTAR USER PREFERENCES (CICS & ISC 2.0+)
**TIME NORSTAR TIME AND DATE (CICS & ICS 2.0+)
*0 BUTTON INQUIRY
*1 FEATURE KEY EXTERNAL AUTODIAL
*2 FEATURE KEY INTERNAL AUTODIAL
*3 FEATURE KEY PROGRAMMING
*4 PERSONNEL SPEED DIAL
*501 SELECT ENGLISH
*502 SELECT FRENCH
*503 SELECT SPANISH
*6 RING TYPE
*7 DISPLAY CONTRAST ADJUST
*80 RING VOLUME ADJUST
*81 MOVE LINE KEYS
*82 DIAL MODES
*831 AA ON/OFF (CICS)
*832 CCR ON/OFF (CICS)
*833 AA/CCR RECORDING MAINTENANCE (CICS)
*84 AUTO LOG OPTIONS
*85 CALL LOG PASSWORD
*89 PROGRAMMED RELEASE
*9 RUN/STOP
0 SYSTEM SPEED DIAL
1 SEND MESSAGE
#1 SEND MESSAGE CANCEL
2 RING AGAIN
#2 RING AGAIN CANCEL
3 CONFERENCE / TRANSFER
#3 CONFERENCE SPLIT
4 CALL FORWARD
#4 CALL FORWARD CANCEL
5 LAST NUMBER REDIAL
60 PAGE GENERAL
61X PAGE INTERNAL ZONE (1-6)
62 PAGE EXTERNAL
63X PAGE INTERNAL ZONE (1-6) PLUS EXTERNAL
64 LINE POOLS
65 MESSAGE REPLY
#65 MESSAGE REPLY CANCEL
66 VOICE CALL
67 SAVED NUMBER
68 RESTRICTION /COS OVERRIDE
69 PRIORITY CALL
70 CALL TRANSFER (BLIND)
71 LINK (HOOK FLASH)
72 TIMED RELEASE
74 CALL PARK
75 GROUP CALL PICKUP
76 DIRECTED CALL PICKUP
77 CALL DURATION TIMER
78 PAUSE
79 EXCLUSIVE HOLD
800 TRUNK ANSWER
801 CALL QUEUING
802 GROUP LISTENING
803 SHOW TIME
804 WAIT FOR DIAL TONE
805 TEST SETS (2.0)
806 HIDE DISPLAY
808 LONG TONES
810 MAKE BUSY
811 CALL INFORMATION
812 ENTER CALL LOG
813 LOG IT
815 AUTO BUMPING
817 IRAD TRANSFER (CICS ONLY)
819 OUTGOING NAME AND NUMBER BLOCKING (4.1)
#819 CANCEL OUTGOING NAME AND NUMBER BLOCKING
82 CAMP ON
83 PRIVACY CONTROL
84 LINE REDIRECTON
#84 CANCEL LINE REDIRECTION
85 DO NOT DISTURB
#85 CANCEL DO NOT DISTURB
86 BACK GROUND MUSIC
#86 CANCEL BACKGROUND MUSIC
87 "SERVICE MODES (DR-3,4,5)"
#87 CANCEL SERVICE MODES
870 SHOW SERVICE MODES (CICS)
871 EXTENDED RINGING (ICS)
#871 CANCEL EXTENDED RINGING
872 ALTERNATIVE RESTRICTIONS
#872 CANCEL ALTERNATIVE RESTRICTIONS
873 ALTERNATIVE ROUTING
#873 CANCEL ALTERNATIVE ROUTING
88 VOICE CALL DENY
#88 CANCEL VOICE CALL DENY

FEATURE 900 CODES ARE USED FOR OPTIONAL EQUIPMENT SUCH AS:
"VOICE MAIL, ACD, DIAL BY NAME, DOOR PHONE, ETC."
THE FOLLOWING ARE SOME COMMON USAGES:
9** "RAD PROGRAMMING (RAD 2, FASTRAD)"
9*0 RAD TRANSFER (ALL BUT CICS IRAD'S)
9*1 CHECK FEATURE CODES FOR VOICE MAIL
9*2 SMDR Admin
9*3 LOGGER TIME STAMP
9*3 VMI Codes(this was on an 8x24, came up on this code rather than F9*9)
9*4 NORSTAR DOOR PHONE PROGRAMMING
9*5 FLASH LOW RANGE CHECK FEATURE CODES
9*7 ACD ADMIN MAINTENANCE SESSION
9*9 VOICE MAIL INTERFACE (VMI) CODES
900 SMDR,enter an account number to be logged with the call
901 ACD LOGIN
901 VMI Admin
902 ACD UNAVAILABLE
903 VOICE MAIL HIGH/LOW RANGE SELECTION (DISABLED AFTER USE)
903 ACD CANCEL WRAP
904 ACD HELP
904 FLASH ACD LOW RANGE LOGIN/OUT
905 ACD CATEGORIZE
905 FLASH LOW RANGE DN IDENTIFIER
906 ACD RECORD CALL
906 FLASH LOW RANGE VM TRANSFER
907 FLASH LOW RANGE VM INTERRUPT
908 STAR TEXT (OBSOLETE)
908 FLASH ACD LOW RANGE BUSY MODE
909 ACD ANN. MAINTENANCE
909 FLASH ACD LOW RANGE QUEUE STATUS
910 FLASH LOW RANGE LEAVE MESSAGE
911 FLASH LOW RANGE OPEN MAILBOX
912 FLASH LOW RANGE OPERATOR CONTROL
913 ACD CALLS QUEUED
913 FLASH LOW RANGE SYSTEM ADMIN LOGIN
915 NORSTAR VOICE MAIL 2ND LEVEL ACCESS (PSWD=ACCESS2)
920 ACD ADMIN SESSION
921 ACD ROUTING SESSION DAY/NIGHT
922 ACD ADMIN STATISTICS SESSION
923 ACD GROUP STATISTICS SESSION
960 DIAL BY NAME (CINTECH NSVM OPTION)
961 DIAL BY NAME ADMIN (PSWD=1234)
980 VM SEND MSG TO ANOTHER MAILBOX
981 VM LOG INT MAILBOX
982 VM OPERATOR STATUS(PSWD=OPERATOR(67372867))
983 VM ADMIN PROGRAMMING (PSWD=1020000)
983 VM SOFTWARE LEVEL(LOGIN THEN OPTION 9)
984 VM TIME AND DATE(STARTALK Pswd=1020000)
984 AUTO FOREWARD TO VMAIL(NSVM4.0)
984 FLASH ACD LOGIN/OUT
985 "VOICE MAIL DN INQUIRY(RESET VM ADMIN PSWD 9,73738767793)"
986 VOICE MAIL TRANSFER
987 VOICE MAIL INTERRUPT
988 VOICE ACTIVATED NAME DIALING (NSVM 4.0)
988 FLASH ACD BUSY MODE
989 RECORD CALL (NSVM 4.0)
989 FLASH ACD QUEUE STATUS

Posted on Jan 02, 2009

ynotphone
  • 192 Answers

SOURCE: norstar m7310 phone problem

Sounds like a **** button.

Unplug the phone and rake (pull your fingers across) the face of the phone...
The button that you have programmed for your accountant sounds like a good place to start looking.

Posted on Apr 27, 2009

  • 18 Answers

SOURCE: I have a nortel norstar M7310 phone. we have used

Feature #85 (Note #FEATURE CODE deactivates that feature code)

Posted on Nov 17, 2009

  • 14 Answers

SOURCE: *talk busy Norstar M7310

reset your voicemail, power cycle and see if that clears the problem.

Posted on Nov 20, 2009

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Related Questions:

1 Answer

My Norstar M7310 is stuck in handsfree mode. Is there a feature or programming fix for it?


Nothing in programming typically would help with exception to maybe swap by plugging in a M7208 into your problem jack then swap back to m7310 again. Going to 08 and back to 10 can sometime clears issues otherwise sounds like a bad phone and needs repair.

Oct 03, 2012 | NorStar M7310 Corded Phone

1 Answer

How do I activate the handsfree mute button on Norstar M7310? When I push outside line, then handsfree, I get dial tone, but cannot dial outside number. When call is incoming, after answering, I cannot...


familirize with devices user manual whether has feature functions requested. Second, ascertain that device was least malfunctioning since acquired. normally, familirising with innovative devices makes expertise in functionality.

Jul 20, 2011 | NorStar Meridian M7310 Phone

1 Answer

Does auto answer feature is available on Norstar phones? if yes, how?. Thanks!


Yes in system programming, handsfree answer back must be enabled. There are several different phone system models that the M7310 phone works on. I need the model number of the phone system to give accurate programming directions.

Dec 07, 2010 | NorStar M7310 Corded Phone

1 Answer

When I hit handsfree button it says it is muted cant figure out how to un-mute the phone


If handsfree is enabled on your telephone, any line or intercom button activates the handsfree, if you press the handsfree button after selecting the line then the button activates handsfree mute, Press the handsfree mute button again to un-mute the line.

Jul 04, 2010 | NorStar Meridian M7310 Phone

1 Answer

I am on a conference line and do not want the other people to hear me or my surrounding sounds


If you have a hansfree/ mute button (green button on the lower right) pressing the handsfree a second time mutes the mic. pressing the handsfree button again activates the mic

Nov 02, 2009 | NorStar M7310 Phone

1 Answer

No mute - conference calls


sounds as if you will need your vendor to program your phone and others that need be to have Handsfree/mute capabilities.. i assume since you can not mute then you can not place your phone on Handsfree either.

May 29, 2009 | NorStar Meridian M7310 Phone

1 Answer

How do I voice call another extension and use handsfree overthere


Try Feature 66 and the extension.

If you want to program this feature on your set, find an empty button (feature * 0 and press the keys to see what is on those keys)

Feature * 3
press the button that you want to program
Feature 66
this will program the button for Voice Call.

May 28, 2009 | NorStar Meridian M7310 Phone

1 Answer

Put Phone on Mute while on conference call


The button for handsfree is the same button for Mute.
So when you are on the handsfree call, press the handsfree button again and the call is muted on your side.

To talk again, press the handsfree button to un-mute the call, then press it again to mute your call.

To hang up press the orange RLS button.

Apr 22, 2009 | NorStar Meridian M7310 Phone

1 Answer

Problem with Speakerphone


It is maybe some setting called Handsfree. On the phones that work, press Feature *0 and press the buttons on the right from the bottom up. The very bottom button should be handsfree/mute and the next one or two Intercom xx(x). Now check the ones that don't work and see if they read the same. I'm guessing not.

It takes system admin access to turn on handsfree per set. Check with your telephone system manager or installer for the programming.

Carl


Jan 09, 2009 | NorStar M7310 Corded Phone

1 Answer

Handsfree


Your system admin usually sets this. IN adminstrative programming
Under terminals and sets
capabilities
Handsfree can be set to std, auto or none.

Oct 08, 2008 | NorStar Meridian M7310 Phone

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