Question about Refrigerators
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Posted on Jan 02, 2017
SOURCE: MY NEW SAMSUNG FRENCH DOOR
There is a special troubleshouting Guide special publication in the web for this problem.
You need to reset the ice maker. The ice maker reset button is located on the bottom of the ice maker assembly. remove the ice bucket and then press and hold the reset buttong for three seconds.
Sumsung have a link for this.
We had a couple of insues for this new models ice makers and it seems that something is wrong from the manufacture so our advice is to get in touch with sumsung since there might be a complete update on this matter and if you mention it while you are in the Guarantee period you will be supported free in the future if the problem remain.
Posted on Sep 18, 2010
This unit has water dispenser and ice maker? If yes, you must get all the air out of your water line, how to do this is keep fill water glasses until you get a good flow of water and no more air, also the water may drip some what so. until all the air is pushed out of the line your ice maker can not make any ice, please let me know what you find. Thanks Rick...
Posted on Jul 26, 2011
Note: Always make sure your filter is current if you have one. Not doing so will cause water to not despence properly
Pull the machine out and remove the lower back cover. Locate the water valve. With the water turned on and connected remove the 5/16" water line (the bigger one) and then have someone else press the water in the door. If the cylinoid is operating correctly it should spray water out.If so, you just verified that the valve and electrical portions are working properly and either the filter is bad or the resevoir, , located inside the lower refrigerator side is frozen. If no water comes out but the valve vibrates, then the valve is bad. If no water and no vibration, continue reading.With the machine plugged in but the wires that go to the valve for the dispenser off take a volt meter and place a lead to each wire and have someone press the panel in the door as if getting water. The reading should go from 0 to around 115-120 a/c.If your not getting electricity down there at anytime than thje door switch is bad.
Testing the ice maker:
As far as the smaller line (1/4") you have to manually advance the ice maker and wait for it to call for water with the 1/4" line disconnected from the valve. You can do this by getting a jumper wire, removing the cover of icemaker, which you jsut grab and pull off, and using the jumper wire insert one end of the wire into the cirle marked m and the other in the cicle marked n. Leave there until you hear a click and sometimes see a little spark behind the modular head wheel. Also if you see ice in the maker that hasn't dumper and the teeth of the icemaker are facing any direction other than two o clock position, the icemaker is bad. Also check the fill tube to be sure the no ice is blocking water from coming in.
Posted on Jun 02, 2012
Most likely the valve has failed. Usually located in the back of the refrigerator, near the bottom - otherwise, follow your water line (feed from the house water supply).
Posted on Aug 02, 2012
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Hope this tips will help you.
Have a nice day! : )
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