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Door stays open about 2 inches

I have a Whirlpool GMC275PDB1 microwave oven combo. The oven door would not close completely so I replaced the hinges, and it fixed the problem for 2 days. My wife baked a cake and as soon as the cake was done she opened the door, and tried to close it. Now it stays open about 2". I also noticed that when it is completely opened, the door sits/rests lower than usual. I already called the supplier to reorder new hinges, in case they are defective. My concern is that something else may be causing this issue. Could there be something else beside the hinges, that is causing this new/old problem, of the door staying opened.

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  • Ovens Master
  • 9,047 Answers

Replacing the hinges is risky because you need to be 100% sure the new hinges go back in the exact spot the old ones were.

Otherwise, there might be leakage, which can lead to arcing and possible fire.

The exploded view / parts list is here.

If the hinges are not secure, the door may slip, which can cause leakage or failure to operate correctly.

Also, there is a bulletin about these regarding the door locking _closed_ but maybe it's applicable in this case, too.

Here's the text of the bulletin:

KitchenAid & Whirlpool Electric Wall Ovens And Dual Fuel Range

MODELS: KEBC101K, KEBC107K, KEBC141K, KEBC147K, KEBC171K, KEBC177K, KEBC206K, KEBC207K, KEBC208K, KEBC247K, KEBC276K, KEBC277K, KEBC278K, YKEBC107K, YKEBC177K, YKEBC208K, YKEBC278K GBD277PD, GBD307PD, YGBD307PD, GMC275PD, GMC305PD, RBD245PD, RBD275PD, RBD276PD, RBD305PD, RBD306PD, RBD307PD, AND KDRP407HS

PRODUCTS BUILT BETWEEN CODE DATES: XP22 - XP29

CONCERN: Error Code "F5 E1" or "F5 E7" (door latch not unlocking the door after self-clean cycle).

CAUSE: This problem is caused by defective material in the core of the solenoid on the door latch. The solenoid works properly at normal temperatures, and at the beginning of a self-clean cycle. However, when heated, the plastic core binds the metal plunger, and will not allow it to unlock at the end of a cycle. Once cooled, the solenoid will again work properly. When a technician inspects the solenoid while it is cool, it will function normally.
SOLUTION: Replace the solenoid with service solenoid #4452224.

Posted on Sep 24, 2013

  • William Miller
    William Miller Sep 24, 2013

    Replacing the hinges is risky because you need to be 100% sure the new hinges go back in the exact spot the old ones were.

    Otherwise, there might be leakage, which can lead to arcing and possible fire.

    The exploded view / parts list is here.

    If the hinges are not secure, the door may slip, which can cause leakage or failure to operate correctly.

    Also, there is a bulletin about these regarding the door locking _closed_ but maybe it's applicable in this case, too.

    Here's the text of the bulletin:

    KitchenAid & Whirlpool Electric Wall Ovens And Dual Fuel Range

    MODELS: KEBC101K, KEBC107K, KEBC141K, KEBC147K, KEBC171K, KEBC177K, KEBC206K, KEBC207K, KEBC208K, KEBC247K, KEBC276K, KEBC277K, KEBC278K, YKEBC107K, YKEBC177K, YKEBC208K, YKEBC278K GBD277PD, GBD307PD, YGBD307PD, GMC275PD, GMC305PD, RBD245PD, RBD275PD, RBD276PD, RBD305PD, RBD306PD, RBD307PD, AND KDRP407HS

    PRODUCTS BUILT BETWEEN CODE DATES: XP22 - XP29

    CONCERN: Error Code "F5 E1" or "F5 E7" (door latch not unlocking the door after self-clean cycle).

    CAUSE: This problem is caused by defective material in the core of the solenoid on the door latch. The solenoid works properly at normal temperatures, and at the beginning of a self-clean cycle. However, when heated, the plastic core binds the metal plunger, and will not allow it to unlock at the end of a cycle. Once cooled, the solenoid will again work properly. When a technician inspects the solenoid while it is cool, it will function normally.
    SOLUTION: Replace the solenoid with service solenoid #4452224.

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Posted on Jan 02, 2017

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SOURCE: Oven door stays slightly open

The unit may be out of plumb ( square to the floor ). I suggest you get a level and make sure the stove/oven is level and if it's not, there are some levelers ( where legs would be on the bottom ) that can be adjusted with needle nose pliers or a cresent wrench. If this doesn'e work, you may have some hinges sprung and need to replace them. Good Luck
Ed
NC Electronic
Mills, Wyoming

Posted on Jan 07, 2008

  • 619 Answers

SOURCE: Oven door stays open

Hi , the oven dorr needs ajustment , lose some attachement bolts ,then close the clearance will shut , so open gently and tightened the bolts.

Posted on Jan 22, 2008

tzweeb
  • 318 Answers

SOURCE: Jenn-Air electric wall oven door opens slightly when in bake mode

you either have a bent door hinge or a broken door spring.
check the hinges by opening the door and see if it opens past 90 degrees. if it leans towards the floor then the hinges are bent.
if not then your door springs are broken off. you can check this by seeing if the door "feels" heavy when opening.
either way the door should close tight against the frame when up and the light should not come on without opening the door.

Posted on Jan 22, 2009

  • 25 Answers

SOURCE: Last year, my 8 year old Whirlpool oven door would

Are you replacing the hinge guides as well? The hinge is usually only one half of the problem. When you remove the door, look into where the upper long arm of the hinge resided. You will see a little runner wheel. Touch it with a thin screw driver and see if the wheel feels loose. I'll bet at least one of them is!

Posted on Jun 25, 2009

  • 157 Answers

SOURCE: oven door will not stay closed

replace hinges

Posted on Jun 30, 2009

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Oven door stays slightly open


The unit may be out of plumb ( square to the floor ). I suggest you get a level and make sure the stove/oven is level and if it's not, there are some levelers ( where legs would be on the bottom ) that can be adjusted with needle nose pliers or a cresent wrench. If this doesn'e work, you may have some hinges sprung and need to replace them. Good Luck
Ed
NC Electronic
Mills, Wyoming

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I had the same problem. The first time the Tech. came out, put a new hinge in and it held until Nov. 07. ( 8 months ). Then the left hinge brakes when I opend the door and it crashes to the floor. Bending the right hinge and the metal doorliner. Jan.7,08 everything was fixed. On 1/11 after no more then 10 openings & closings the hinge broke again. This time I heard the crack of the braking metal after opening the door 2 inches. It now sits in my kitchen propped-up with a stick, waiting for the repairman. I am sorry I have no solution , but there must be a problem with the hinges. I forgot to tell you that it started with a door that did not close, like yours.
Ingrid

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